MetroPlus Health Plan | Diversity Employer

MetroPlusHealth: Going Strong – and Keeping You Strong – for Over 35 Years.

Since 1985, MetroPlus Health Plan has built a reputation for providing access to affordable, quality health care to the people of New York City. A wholly-owned subsidiary of NYC Health + Hospitals, the largest municipal health system in the United States, MetroPlusHealth is the plan of choice for over 600k New Yorkers. As MetroPlusHealth has grown, so has our commitment to offering medical, psychological, and well-being services.

The main thing to know about MetroPlusHealth – we’re all about diversity. As in:

Diversity of care. MetroPlusHealth offers literally dozens of comprehensive health plans, from Medicaid- and Medicare-eligible to NY State of Health-compliant. (Want to see the full list? Click here.) No matter who you are, how old/young you are, or what you need, we have a plan for you.

Diversity of service. MetroPlusHealth doesn’t just cover its members when they’re ill or injured. We believe in keeping them healthy, too. We have a strong focus on primary and preventive care, and our robust network of doctors and specialists includes independent community-based providers and offices devoted to educating you and your family about healthy living, the latest news in prevention, and care for chronic conditions. (Read about all our Care Management Programs here.)

Geographic Diversity. Our network includes primary care providers, specialists, behavioral health and OB/GYN providers at over 30,000 sites across the five boroughs of New York City.

Staff Diversity. When it comes to our members, we’re constantly on call. You can always contact us via our website. The MetroPlus Member Services phone line is available Monday through Saturday, 8 a.m.- 8 p.m., in 13 languages, and we can arrange for an interpreter to help with many others. All told, our culturally sensitive staff is fluent in more than 40 tongues.

At MetroPlusHealth, we want all New Yorkers to have health care. We believe in guaranteed health care for all. And we want our members to have quality health care, at little to no cost.

OUR MISSION

We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.

OUR VISION

To be the number one plan of choice for the communities we serve.

OUR VALUES

• Give care and compassion to all

• Be customer powered: Align daily actions to positive, impactful customer experiences, connect with internal and external customers

• Be proud of what we do: Take ownership and accountability, be solutions driven

• Act as a team: Build trust, empower others, champion transparent communication

• Thrive with change: Spark and support innovation, transform our business through technology and data

WE ARE AS DIVERSE AS THE POPULATIONS WE SERVE.

The diversity and culture conversation within our company is a reflection of the same breadth of diversity throughout New York City and the members that we serve. We seek talented, creative individuals from a variety of backgrounds, worldviews and life circumstances to work with us. Developing and retaining our diverse staff is what brings better insights, better decisions, better service and innovation.

Our culture is one committed to quality, because quality allows us to collectively impact lives.

OUR WORKFORCE IS OUR MOST VALUABLE ASSET

We have built a culture that develops employees professionally and personally. Employees enjoy a familial atmosphere, with open door access to all levels within the organization, and a supportive management team that appreciates the value that each unique individual contributes to the company. Our philosophy is to promote teamwork, collaboration and cooperation throughout our organization, and we are committed to recognize and advance our staff based on their capabilities and performance.