Kids Club Supervisor

Summary Objective: The Kid's Club Supervisor is responsible for leading the Kids' Club team to achieve safe, clean, and fun child-care services and children's programs that exceed member and guest expectations. The Kids' Club Supervisor will interact positively with prospects, members, guests, and staff to ensure a positive experience.

Essential Functions:

• Deliver the ultimate fitness experience to every member, every time
• Ensure an entertaining and safe experience for members' children in keeping with company standards
• Create age-appropriate activities and programming
• Recruit, train, and manage Kids' Club staff
• Assist in day-to-day club operations as member of management team

Job Responsibilities:

• Ensure Kids' Club rules and regulations are followed at all times, with children's safety as the number one priority
• Create and implement child-care schedule while staying on budget
• Develop systems for covering absences and finding substitutes
• Supervise and review Kids' Club staff, providing ongoing feedback and annual evaluations
• Create budget projections and financial reports for the department
• Develop and market Kids' Club programming
• Share all programming and registration information with Front Desk staff
• Track revenue, payroll, and expenses against establish budgets
• Prepare departmental payroll on time and accurately
• Conduct emergency action drills quarterly with staff
• Provide ongoing child-care training for staff, holding quarterly meetings
• Post evacuation routes at all Kids' Club room exits and train department and management staff on specific Kids' Club emergency procedures
• Provide members and parents with consistent, proactive hospitality
• Respond to any member or guest concerns or comments within 24-48 hours
• Understand and model employee standards of conduct and ethics
• Uphold club building, facilities, service, program, and emergency procedures
• Act as Manager On Duty when required
• Meet weekly with general manager
• Assume other duties as assigned
• Work early morning, evening, and weekend hours as necessary

Required Knowledge, Skills & Abilities:

• Excellent verbal and nonverbal communication skills
• Excellent listening skills
• Ability to motivate and nurture others
• Strong work ethic that includes punctuality, organization, and attention to detail
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Outwardly facing professional appearance
• Confidence and desire to create new relationships quickly
• Ability to quickly acquire and apply new knowledge and skills
• Ability to multitask and work well under pressure
• Proven ability to lead a team
• Ability to work with budgets and money, including financial projections
• Basic computer skills (MS Office, email, MS Windows)

Required Experience, Education & Certifications:

• High school diploma or GED preferred
• Six months' program planning experience preferred
• Certification in infant, child, and adult CPR and first aid required

Employee Benefits:

All US Fitness team members receive:

• Complimentary Membership and Guest Privileges
• Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
• Discounts on Serenity Day Spa Services and all apparel
• Employee Referral Gift
• In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

• Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
• 401(k) Retirement Plan
• Paid Time Off

Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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