Part-Time Administrative Support/Student Facilitator

It's great to work at a place where people are truly committed to serving our students! We're committed to bringing passion and energy to our College.

Position: Administrative Support/Student Facilitator

Hours: Part-Time (25 hours per week)

Location: Newtown Campus

The part-time KEYS Student facilitators will provide the services and support necessary to assist students in completing educational activities. The services are designed to help students connected to the community college with the intent of graduating with a career-specific credit or non-credit bearing certificate or associate's degree.

Primary Job Duties:

• Conduct weekly case management of all KEYS Program participants.

• CWDS Data Entry

• Maintain KEYS Program case folders including AMR, EDPs, signed consent forms, and weekly attendance.

• Upload student case notes to CWDS weekly, via ongoing and scheduled contact with students.

• Address student goals and barriers through Motivational Interviewing and refer students to appropriate interventions as needed.

Additional Job Duties:

• Establish initial contact with all new students referred to the program.

• Conduct outreach to County Assistance Offices and other community organizations to recruit and enroll newKEYSparticipants.

• Provide support for assigned students enrolled in certificate and/or associate degree programs (on all three campuses).

• Maintain thorough working knowledge of necessary regulations pertaining toTANFandSNAPregulations in employment and training programs.

• Document and data enter student attendance, service plans and academic progress/status in compliance withBETP/DHSrequirements and maintain electronic and manual files for assigned students.

• Maintain up-to-date database of pertinent student personal and academic information for review and reporting.

• Assure student compliance in meetingTANFandSNAPwork participation requirements and complete required documentation.

• Conduct and facilitate orientations, regular and ongoing status meetings, and enrichment workshops to enhance academic, career and professional development.

• Sustain on-going contact with assigned students and assist them in obtaining supportive services from the County Assistance Office and/or other community resource agencies.

• Monitor student academic progress, in consultation with the Program Director each semester, and refer to College resources such as tutoring and counseling as appropriate.

• Provide guidance to students on educational and career pathways related to academic major and high priority occupations to support program outcome guidelines.

• Coordinate and accompany students to program related off-campus activities.

• Collaborate with Job Developer and attend career fairs and other employment outreach activities as needed for the purposes of supporting students' career readiness.

• Deliver quality customer services to both internal and external constituents in a professional, helpful, and courteous manner.

• Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.

• Perform other duties as assigned.

Hourly Range: $19.1929 - $20.5364 (commensurate with experience)

Bucks County Community College offers an exceptional benefits package that includes pro-rated medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, summer hours, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

Minimum Qualifications:

• Bachelor's degree in education, social work, human services, or related field required. Any and all degree(s) must be from a regionally accredited institution of higher learning.

• Two (2) years of experience working with a disadvantaged population.

• Demonstrated knowledge of community resources for meeting the needs of disadvantaged clients and knowledge of current TANF regulations.

• Expertise in human/social services, case management and workshop facilitation.

• Ability to effectively present information and speak in public settings.

• Excellent interpersonal, organizational, time management, and written communication skills.

• Ability to work effectively with a team and collaborate with others across departments and disciplines.

• Demonstrated computer proficiency in MS Word, Excel, and Power Point.

• Valid driver's license and access to a personal vehicle.

• Ability to work evenings and Saturdays, as needed.

• Ability to maintain sensitivity, understanding and respect for a diverse academic environment inclusive of students, faculty, and staff of varying social economic, cultural, ideological, and ethnic backgrounds.

• Commitment to student success and student-centered coaching and mentoring.

• Ability to travel within the county and statewide.

• Ability to complete CWDS and any other required KEYS trainings.

Preferred Qualifications:

• Experience in a higher education setting.

• Knowledge of Commonwealth Workforce Development System software (CWDS).

• Computer proficiency in Microsoft Access and Publisher.

We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship.Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.