Certified Medical Assistant

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Provides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.
2. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake questions. Assists providers and others in clinical procedures as required or directed. Performs other basic clinical procedures such as venipuncture.
3. Performs basic office laboratory procedures such as urinalysis, urine culture, pregnancy tests, throat cultures and related procedures. Draws blood as required or directed.
4. Returns patient calls and documents in patient record as required or directed by the nurse, provider or physician.
5. Obtains laboratory results. Ensures results are brought to the attention of the provider and others as appropriate according to departmental policy.
6. Maintains records, reports, logs and other statistical information as required or directed.
7. Performs a variety of clerical duties such as typing, filing, scheduling appointments, making phone call and related duties as required or directed.
8. Maintains assigned departmental and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items as assigned.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma or equivalent, plus completion of accredited program in Medical Assisting at an accredited school
2. Certification as a Medical Assistant is required within 6 months of hire and must be maintained
3. Basic Life Support Certification ((American Red Cross (ARC) BLS certification required)). American Heart Association (AHA) course completion card accepted at time of hire/transfer but AHA BLS is required within 90 days of hire or transfer.

Experience/Skills:
Required:
1. Knowledge of office and laboratory procedures

Preferred:
1. Minimum of three years of relevant experience

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Standing, walking, working indoors
- Precise hearing
- Lifting, carrying, pulling, pushing 0-10 pounds

Frequently:
- Pushing, pulling, twisting, climbing, balancing, bending, grasping, repetitive movements, high stress level, color vision
- Precise motor skills, vision
- Lifting, carrying, pushing, pulling 10-50 pounds

Occasionally:
- Sitting, kneeling, reaching
- Lifting, carrying, pulling, pushing 50-100+ pounds

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.