Office Supervisor

Overview
Are you looking for an exciting career and not just a job in the medical field? Nexus Health Multi Specialty, affiliated with McKesson Specialty Health and US Oncology, a leader in cancer care, is seeking an experienced Full-Time / Office Supervisor to work in our brand new 3 level facility located in Santa Fe, NM. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401 K.

SCOPE: Manages practice activities and assigned operational areas, typically in one location with a single line of oncology business (medical or radiation) or in multiple locations with six or less physicians. Assists with the development of practice objectives to ensure financial profitability through short- and long-range planning in order to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Oversees all office functions. Recruits, hires and supervises office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for office functions as required.
-Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other office functions.
-Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery.
-Acts as liaison between physicians, administration, and business departments.
-Coordinates office procedures with office, medical staff, and billing to ensure smooth flow of information within departments.
-Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
-Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
-Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
-Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
-Ensures that authorizations are obtained in a timely manner.
-Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
-Maintains knowledge of current health care and billing trends and practices.
-Supervises the daily activities of office staff.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent. Seven years of medical office experience. Minimum of one year of supervisory experience. Knowledge of governmental, legal and regulatory provisions related to collection activities.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.

Nexus Health is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Nexus a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Nexus to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Nexus Health is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state, or local laws.