Sr. Manager, Consumer Insights (CI/UX Research)

Job Overview:

To thrive as a Senior Manager in Consumer Insights, you will be the go-to expert responsible for developing research methodologies and uncovering deep consumer insights. You'll take a hands-on approach to qualitative research, conducting in-depth interviews and synthesizing your findings into actionable insights. This role is for someone who enjoys being a one-stop shop-developing methodologies, moderating research sessions, and delivering insightful results. While the focus is primarily on qualitative research (80%), you'll also engage in quantitative analysis (20%) to round out your insights.

As a key member of the team, you'll be working closely with the Manager of Innovation, mentoring them while collaborating on research projects. Though this is not a people-leader role, your expertise and leadership will help drive the success of the team.

Key Responsibilities:

• Develop and refine research methodologies for qualitative and quantitative studies.
• Conduct in-depth interviews and deliver insights using infographic research.
• Moderate research sessions, acting as the primary point of contact throughout the process.
• Synthesize research findings into actionable insights that drive business decisions.
• Collaborate with the Manager of Innovation to support and mentor them through the research process.
• Report findings and recommendations to leadership through detailed presentations and reports.

Qualifications:

• Bachelor's degree in Market Research, Psychology, Business, or related field (Master's preferred) or equivalent work experience
• 5-8 years of experience in qualitative and quantitative research, ideally in consumer insights or UX research.
• Experience with Consumer Products is a must
• Strong moderation skills with hands-on experience conducting interviews and focus groups.
• Experience developing research methodologies and translating insights into business strategies.
• Expertise in qualitative research (80%) with a foundational understanding of quantitative research (20%).
• Excellent communication and presentation skills.
• Strong organizational and project management abilities.
• Experience with usability testing, concept validation and ethnographic research

Our Ongoing Commitment to Diversity, Equity & Inclusion

We believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!

BEHR (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish