Director of Non-Degree Credential Program Innovation

North Carolina State University

Commensurate with Experience and Education ($82,902-$120,000)

United States, North Carolina, Raleigh

Nov 20, 2024

Posting Information

Posting Number	PG193724EP
Internal Recruitment	No
Working Title	Director of Non-Degree Credential Program Innovation
Anticipated Hiring Range	Commensurate with Experience and Education ($82,902-$120,000)
Work Schedule	Monday - Friday, 8 am - 5 pm
Job Location	Raleigh, NC
Department
About the Department	The Office of Instructional Programs ( OIP) collaborates with colleges and other units for effective academic planning that equips NC State undergraduate and graduate students with an outstanding experiential education. It also enriches the broader NC State community through the support of lifelong education programs. Units within OIP include NC State Continuing and Lifelong Education (NCSCaLE), Digital Education and Learning Technology Applications ( DELTA), the Institute for Advanced Analytics and the Peter A. Pappas Real Estate Development Program; the office also provides direct supervision for university wide instructional programs. OIP provides leadership and support for a wide range of activities, including academic and lifelong learning program planning and development, academic partnership development, and new academic initiatives to serve all learners better and respond to the changing landscape of higher education. The office will foster a culture of innovation and strategic thinking to ensure that OIP's academic policies, procedures and structures support program innovation that furthers NC State's goals, values and strategic priorities. OIP's strategic plan has four key goals: Provide central support for planning and coordination of academic and non- credit instructional programs; Establish a clear and comprehensive NC State lifelong learning strategy; Develop and implement new academic infrastructure to support interdisciplinary courses, curricula and programs; and Lead the digital transformation of higher education to enhance necessary teaching and learning experiences. Non-degree credentials at NC State offer vital benefits, foremost by catering to a diverse range of learners' needs and addressing the evolving landscape of higher education. Integral to our land-grant mission and leveraging our strengths as a research-intensive institution, these programs drive educational innovation and strengthen industry partnerships.
Essential Job Duties	The Office of Instructional Programs provides strategic and operational support to academic units in designing, developing, launching, and evaluating innovative non-degree credential programs. As a key team member, the director will report directly to the Senior Vice Provost for Instructional Programs and work closely with the Vice Provost of Continuing and Lifelong Education and NCSCaLE's Director of Continuing and Professional Education ( CPE). This position supports the planning, development, implementation, and oversight of non-degree programs and enhances NC State's capacity and knowledge base regarding non-degree credential program development. Key Responsibilities: Program Development and Implementation Support: Support colleges and units in developing and implementing non-degree credential programs that align with the university's educational goals and industry demands, collaborating with campus stakeholders to develop and revise related policies supporting credentialing across the university. Coordinate the campus-wide process for new non-degree credentials proposals and reviews, ensuring alignment with university goals and guiding principles, working with NCSCaLE and DELTA to streamline the process and ensure efficient and effective review. Collaborate with NCSCaLE, DELTA, and the Office of Faculty Excellence to facilitate development opportunities related to non-degree credential program delivery and innovation, working together to identify areas of need and develop targeted training and support. Data Management and Strategy: Partner with NCSCaLE and DELTA to oversee enrollment data management for non-degree credentials, employing strategic insights for program growth and improvement. Partner with campus stakeholders to document and prototype the program development process to build and share institutional knowledge, aiming to streamline and improve program creation and management practices. Collaborate with NCSCaLE and DELTA to administer the digital credentialing system and manage the issuance of digital badges, ensuring the system meets the needs of CPE programs and learners. Communication and Engagement: Collaborate with NCSCaLE's Director of CPE and Marketing and Communication team to develop and implement communication strategies to promote non-degree credential programs to a broad audience, enhancing internal and external engagement and ensuring consistent messaging and branding across all communications. Collaborate with NCSCaLE to organize regular interactions with diverse groups within the university and with external partners to foster collaborative relationships, creating and supporting a community of practice in this area. Collaborate with NCSCaLE and DELTA to collect program assessment data, leveraging feedback for continuous improvement and sharing insights and recommendations to inform program development and enhancement.
Other Responsibilities	Other duties as assigned or as developed in collaboration with your leadership team.

Qualifications

Minimum Education and Experience	Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications	Experience in program development or management within higher education or a similar setting. An understanding of the administration of digital credentialing systems and the latest trends in non-degree credentials. An understanding of current issues and trends in higher education. Demonstrated success in managing campus-wide processes for new program proposals and reviews. Strong track record in developing and implementing successful communication strategies for educational programs. Demonstrated excellent planning and organizational skills. Evidence of working with faculty, academic departments, and cross-functional teams. Ability to facilitate complex processes and workflows and collaborate with stakeholders. Strong analytical and problem-solving skills, as well as attention to detail and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to support relationship building and effective collaboration with stakeholders.
Preferred Qualifications	Master's degree in Higher Education Administration, Learning Sciences, Instructional Design or Communication. Demonstrated expertise in designing educational programs that align with strategic enrollment goals. This includes creating tailored, effective programs for non-degree learners to drive enrollment growth, enhance learner retention and meet the evolving demands of the educational landscape. Advanced knowledge and experience in enrollment data management and analysis. Proven ability to lead professional development initiatives for faculty and staff focused on innovative educational practices.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	10/16/2024
Anticipated Close Date	Open Until Filled.
Special Instructions to Applicants	Please include a resume or CV and cover letter. Contact information for references is optional.

Position Details

Position Number	00111100
Position Type	EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	023001 - Office of Instructional Progamming
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.