Mortgage Operations Specialist

BancMac, within United Community Bank, is in search of a Mortgage Operations Specialist. THIS POSITION IS IN OFFICE. REMOTE WORKSITE IS NOT CURRENTLY AVAILABLE.

Essential Duties and Responsibilities:

• Processing secondary market real estate loans in accordance with guidelines and regulatory standards
• Prepare disclosures, closing documents and other mortgage related documents on loan software (Encompass)
• Answer customer questions and inquiries
• Monitor daily workflow utilizing system tools
• All other duties as assigned

Qualifications: To perform this job successfully, an individual must have strong organizational skills and have attention to detail. Must be able to work under deadlines and pressure. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities:

• Working knowledge of TRID and general residential mortgage guidelines/regulations required.
• Excellent customer service qualities, attention to detail and organizational skills required.
• Requires proficiency in typing

Education and/or Experience: High school degree or equivalent

Computer Skills: Microsoft Office Word and Excel required. Familiarity with Encompass a plus.

Certificates, Licenses, Registrations: None required.

Attendance Requirements: Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday.

Working conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical requirements:

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  Ability to sit for up to eight hours

  
  
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  Requires bending, stooping or standing as necessary

  
  
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  Requires the ability to hear, speak and/or signal people

  
  
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  Effectively communicate verbally, in writing, and in English