Field Services Manager

Broward County, Florida
$60,837.95 - $97,098.92 Annually
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
United States, Florida, Fort Lauderdale
Oct 28, 2024
REQUIREMENTS AND PREFERENCES Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered. The Broward County Board of County Commissioners is seeking qualified candidates for Field Services Manager to support Animal Care Division. Benefits of Broward County Employment High Deductible Health Plan - bi-weekly premiums: Single $10.39 / Family $76.94 Includes a County Funded Health Savings Account of up to $2400 Annually Consumer Driven Health Plan - bi-weekly premiums: Single $78.64 / Family $273.13 Florida Retirement System (FRS) - Pension or Investment Plan 457 Deferred Compensation employee match Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year Up to 40 hours of Job Basis Leave for eligible positions Tuition Reimbursement (Up to 2K annually) Paid Parental Leave General Description The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work. Minimum Education and Experience Requirements Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration or closely related field. (One year of relevant experience may be substituted for each year of required education.) Requires two (2) years experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience. International Degree Evaluation Language: For consideration of international degrees, candidates must have it evaluated by an approved member of the National Association of Credential Evaluation Services (NACES), or Association of International Credential Evaluators (AICE). All associated expenses incurred are the responsibility of the candidate. To access the NACES directory of current members, please visit www.naces.org/members. To access the AICE directory of endorsed members, please visit https://aice-eval.org/endorsed-members. Completed evaluations do not guarantee an offer of employment and are subject to approval by Broward County Human Resources. Special Certifications and Licenses Required -Must possess and maintain a valid Florida Class E driver's license based on area of assignment. Applicants must have the following professional trainings/certifications. -Animal Control Officer Certification -Euthanasia Certification Preferences 1 year experience working with Chameleon -Animal Cruelty Investigator Certification -Chemical Immobilization Certification Additional Information: This position is a safety-sensitive position. Candidates selected for employment will be subject to pre-employment verifications to include but not limited to; post-offer physical examination/drug test and clearance of the Department of Children and Families Affidavit of Good Moral Character. DUTIES AND RESPONSIBILITIES The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. The key responsibilities of this position are to oversee all countywide animal care enforcement operations, an provide supervision, technical advice, and assistance to field staff involved in investigations, rabies prevention, animal licensing, humane treatment of animals, regulatory code compliance, and enforcement work. These concepts will include: Supervising employees who are ensuring regulatory compliance with all permitting requirements or issues; recommending countywide animal control policy and implementing procedures for the assigned functional areas on an ongoing basis; Serving as liaison between Division Director, staff, and County residents; Providing training opportunities for required Florida State Animal Control Certification; Analyzing administrative reports and assisting management with special projects as required; Providing input on the development of the annual budget, and reviewing standard operating procedures, vehicle inventory, and property control; Acting as a liaison for other law enforcement departments to resolve problems; Coordinating disaster preparedness, recovery efforts, and large animal relocations during a disaster; Acting as the Emergency Operations Center liaison when needed; Hiring, training, and conducting performance reviews of field staff. Applicants must have the following professional trainings/certifications: -Animal Control Officer Certification -Euthanasia Certification Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to traffic; moving machinery. SPECIAL INFORMATION Competencies Decision Quality Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations. County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Americans with Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.