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Business Systems Analyst II

BDO USA, LLP
United States, Michigan, Grand Rapids
Nov 15, 2024

Job Summary:

The Business Systems Analyst is responsible for gathering requirements, designing solutions or portions of solutions, assisting or leading the creation of a schedule for developing the solution, and ensuring the proper solution is tested, delivered, documented, and deployed. This role has the ability to self-manage and work independently with little or no supervision needed to complete daily tasks.

Job Duties:



  • Builds working relationship with key stakeholder groups
  • Seeks out knowledge and understanding of the key business activities, systems, software, and processes within assigned focus area
  • Works with stakeholders to understand problems, needs, and enhancements
  • Produces specifications for new or modified systems through collaboration with business users and other IT staff
  • Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes
  • Works with other IT staff to produce new systems and software
  • Researches and evaluates emerging technologies and software solutions for their application to the Firms business needs
  • Facilitate research to support build versus buy evaluations of software systems and software
  • Provides reference documentation of systems and software
  • Plans and facilitates the validation and testing for new systems, software, and enhancements
  • Facilitates the knowledge transfer and hand-off of new systems and software to the Operational support team
  • Creates and maintains project and resource plans to successfully implement IT projects
  • Proactively identifies and mitigates project risks
  • Maintains and controls projects through oversight, influence, and communication
  • Develops and executes communication plans for projects that include weekly status reports and project change requests
  • Facilitates the rollout, documentation, training, and communication to end users affected or impacted by IT projects
  • Coordinates and manage vendors and vendor resources engaged for project-based initiatives
  • Other duties as required


Supervisory Responsibilities:



  • Supervises external contractors and vendors as needed to successfully deliver projects


Qualifications, Knowledge, Skills and Abilities:

Education:



  • High school diploma or GED, required
  • Bachelors degree in Computer Science, Information Systems, or Management Information Services, preferred


Experience:



  • Two (2) or more years of experience in the information technology field, required
  • Exposure to relational database concepts, required
  • Experience as a Software Developer or Analyst, preferred
  • Prior experience working within a professional service firm or military, preferred


License(s)/Certification(s):



  • Project Management or Agile certifications, preferred
  • IIBA certifications, preferred


Software:



  • Hands on experience working with one (1) or more of the following software systems, preferred: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Power Platform & Power Apps, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Content Management Systems


Other Knowledge, Skills & Abilities:



  • Strong written and verbal communication skills
  • Leadership skills
  • Excellent interpersonal and customer relationship skills
  • Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks
  • Capable of successfully multi-tasking while working independently or within a group environment
  • Demonstrated problem solving skills
  • Capacity to utilize experience, technical knowledge and business sense to resolve issues and questions, along with plan and accomplish project/task goals
  • Capable of facilitating meetings efficiently and effectively
  • Ability to develop process documentation using diagrams and prose based on customer collaboration



Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

California Range: $85,000 - $90,000
Washington Range: $85,000 - $90,000

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