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Assistant Vice Chancellor Strategic Communications
R_Strategic Communications Job Summary UCSF seeks a seasoned communications leader to serve as Assistant Vice Chancellor (AVC), Strategic Communications, to join the Office of Communications (OC). In this new, high-profile role, the AVC will provide the vision, direction and implementation for communications strategies that advance the strategic and business initiatives that support UCSF's core mission areas of health sciences education, research, and care delivery. The AVC also will be responsible for managing UCSF's issues and crisis management strategies. Reporting to the Vice Chancellor of Communications, the AVC will join a leadership team that embraces collaborative leadership as its management philosophy.
The role will work closely with colleagues across the UCSF enterprise, including leadership and staff partners in the academic, research, and care delivery units, as well as UCSF's shared services such as communications, marketing, community and government relations, real estate and planning, legal, university development and alumni relations, enterprise emergency management and other divisions. The AVC will lead the team responsible for identifying and translating business goals into actionable communications strategies, and collaborating with teams across the OC and the enterprise to implement them.
Office of Communications
The Office of Communications, led by Vice Chancellor Won Ha, is UCSF's enterprise communications team, which sets the vision, direction, and execution of communications strategies to promote and defend UCSF and UCSF Health's reputation at the local, national and global level. It provides comprehensive and coordinated leadership in planning, creating and implementing integrated strategies across all media to foster increased awareness and support of UCSF's mission, vision, accomplishments and strategic priorities among its internal and external constituencies. The OC serves as the official voice of UCSF to regional, state, national, and international news media, and leads integrated, outcome-driven communications to strengthen awareness of UCSF's excellence.
Assistant Vice Chancellor, Strategic Communications
The AVC will join the OC at a time of significant expansion. The OC seeks a mature leader with a strong track record of developing and implementing sensitive and complex communications strategies who is experienced in providing strategic counsel at all levels of the organization, pursues their work from a strong ethical foundation, exercises discretion across a wide range of sensitive topics, promotes collaborative approaches to problem-solving, and is committed to developing staff and helping them achieve their goals against best-in-class standards.
The AVC, along with their colleagues on the OC leadership team, will collaboratively guide the office's ongoing efforts to modernize its strategies, structure, and processes. The AVC will play a key role in shaping how UCSF communicates and deploys its resources to advance its mission, reputation, and strategic priorities as an academic, research and clinical enterprise. As part of the OC leadership team, the AVC will address administrative efforts ranging from financial analysis and risk management to operational and strategic initiatives.
The AVC will join a talented, mission-driven, mutually supportive, and experienced leadership team of communications professionals committed to driving integration and shared excellence across their respective portfolios. The AVC oversees a team of five full-time employees with responsibilities in the following areas:
- Developing and operationalizing communications strategies for dynamic, complex, time-sensitive strategic and business initiatives with high public visibility.
- Developing, guiding, and operationalizing the overarching content strategy for OC-produced earned and owned content initiatives, using interdisciplinary forms of communications and storytelling.
- Collaborating with colleagues within OC, including Public Affairs, Brand Strategy and Internal Communications, to develop, guide and implement strategies for proactive earned, owned, social, and internal communications based on audience and desired outcomes.
- Developing and leading a preemptive issues management system and a crisis management protocol that collaborates closely with Legal, Risk Management, and other UCSF units.
- Cultivating productive relationships with a wide range of leaders, colleagues, and stakeholders across the enterprise including the Office of the Chancellor and the Chancellor's Executive Team and Cabinet, UCSF Health, UCSF's four schools and graduate division, University Development and Alumni Relations, the Office of Community & Government Relations, and others.
Recent examples of priority strategic and business initiatives include the approval of a comprehensive modernization of on UCSF's historic Parnassus Heights campus, approval of a new hospital building at UCSF Benioff Children's Hospital Oakland, UC systemwide changes to student health insurance, initiatives related to the expansion of UCSF Health, labor issues, and politically and culturally sensitive health care-, higher education- and research-related topics.
The AVC also will provide senior-level staff support to the Vice Chancellor as needs require and serve as his deputy, ensuring seamless OC leadership representation with the office's stakeholders and partners. The AVC will help advance the office's priorities by providing strategic analysis, planning, and problem-solving, as well as managing key initiatives led by the Vice Chancellor.
The AVC must be a proactive, goal-oriented, collaborative and agile leader with demonstrated success working within health care or an academic medical center. The ideal candidate will bring a proven track record of developing and leading communications strategies in complex and matrixed organizations, proactive leadership and team-building skills, outstanding communication and stakeholder management skills, and a strong commitment to diversity, equity, inclusion, and belonging. The AVC must possess the business savvy, emotional intelligence, and exceptional relationship skills needed to collaborate successfully with a variety of internal and external stakeholders.
The final salary and offer components are subject to additional approvals based on UC policy Placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. The salary range for this position is $144,200-$350,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Office of Communications works to advance UCSF's role in public life, telling powerful stories about the work being done, and building relationships with the media and community. As UCSF's enterprise communications team, the OC provides comprehensive and coordinated leadership in planning, creating and implementing integrated strategies across all media to foster increased awareness and support of UCSF's mission, vision, accomplishments and strategic priorities among its diverse internal and external constituencies. It serves as the official voice of UCSF to regional, state, national, and international news media.
The Office of Communications leads integrated, outcome-driven communications to strengthen awareness of UCSF's excellence across patient care, research and education. They also partner with the Office of Community & Government Relations on advocacy efforts that drive engagement in the issues that matter to our campus and clinical enterprise. Required Qualifications
- Advanced knowledge and understanding of a wide range of communications capabilities with a focus on strategic communications, issues and crisis management, media relations, content marketing, and channel strategy.
- Advanced skills to create, develop and implement complex and sensitive long- and short-term strategic communications plans requiring high levels of judgment and discretion.
- Advanced skills and experience advising executives and their teams on all aspects of communications including developing effective communications strategies and handling inquiries regarding sensitive or complex issues or information.
- Exceptional written and oral communication, presentation, and interpersonal skills coupled with the ability to relate to administration, colleagues, faculty, staff as well as external stakeholders.
- Advanced knowledge and skills in financial and personnel administration and management.
- Advanced ability to recruit, train, and manage high-performing teams; Experience taking corrective action as required.
- Advanced critical thinking, and problem recognition and resolution skills.
- Advanced skills and a balanced, people-centered approach to developing and managing workflow processes to ensure team members are properly resourced to deliver high-quality work within budget and time constraints.
- Expert messaging skills with advanced knowledge of strategic communications, including issues and crisis management in complex and competitive environments.
- Demonstrated leadership skills with the ability to oversee and motivate communications professionals and business partners-at leadership and staff levels-across the enterprise to achieve targeted goals.
- Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to the UCSF's mission.
- Strong detail orientation and organizational and analytical skills along with the ability to balance with and toggle between big-picture, strategic and systems thinking.
- Demonstrated orientation towards initiative, tact, diplomacy, and creativity
- Fifteen or more years of experience in strategic communications in health care, an academic medical center, and/or higher education are required, with 10+ years of experience in a managerial, supervisory, or lead role.
- Bachelor's degree in related area 10+ years of directly related work experience with 10+ years of supervisory/management experience; and / or equivalent experience / training.
Preferred Qualifications
- Graduate degree preferred;
- Advanced knowledge of UCSF, its achievements, mission, vision, goals, policies, and infrastructure; advanced knowledge of current affairs and issues in higher education and / or health sciences.
About UCSF At UC San Francisco, we are driven by the idea that when the best research, the best teaching and the best patient care converge, we can deliver breakthroughs that help heal the world.
UCSF Mission, Vision, Values
UCSF is a world-renowned public university focused exclusively on health and biomedical research, and ranks among the leading institutions in its field across every mission area. UCSF advances health worldwide by educating the next generation of leaders in health and science, conducting innovative biomedical research, translating scientific discoveries into knowledge, therapies, and cures for debilitating diseases, providing compassionate adult and pediatric patient care, and serving the local and global community through community service, public policy research, and advocacy. UCSF embraces a common set of values that set a clear direction for all members of its patient care, research, and education communities. Its values statement - its shorthand for the individual and organizational behavior expected of all - is the acronym PRIDE: professionalism, respect, integrity, diversity, and excellence.
The San Francisco Bay Area is well known for its rich diversity of cultures. UCSF is committed to inclusion for all patients, employees, learners, and community. Diversity is one of the core values highlighted in the PRIDE Values statement: UCSF is committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. It is also committed to reflecting the diversity of California's population across all levels of its staff by working to recruit and retain diverse employees.
UCSF is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 000410 COMM MGR 3 Job Category Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) |
University of California - San Francisco Campus and Health
Nov 22, 2024