Head of Global Capability Center Leader

Cloudflare, Inc.
United States, California, San Francisco
101 Townsend Street (Show on map)
Nov 12, 2024
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! We are expanding our footprint with a new global capability center in Hyderabad/Bangalore, India, aimed at driving operational excellence, technological innovation, and strategic growth. Position Overview: We are seeking a dynamic and experienced Senior Leader to lead our new global capability center in Hyderabad/Bangalore. This leader will play a critical role in overseeing the center's operations, guiding our largest technical team, liaising with the Indian government, and growing important partner and network relationships. Key Responsibilities: Operational Leadership: Oversee and manage the day-to-day operations of the Hyderabad/Bangalore capability center, ensuring alignment with corporate goals and standards. Implement and maintain efficient operational processes and systems to drive productivity and quality. Develop and manage the center's budget, ensuring financial objectives are met. Foster a culture of continuous improvement, innovation, and excellence within the center. Technical Team Leadership: Lead the largest technical team within the center, such as Engineering, Product, or R&D. Drive the strategic direction and execution of technical projects, ensuring they meet quality, timeline, and budgetary requirements. Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology and product development. Mentor and develop technical leaders and high-potential employees within the team. Government Engagement: Act as a senior liaison with Indian government officials and agencies, representing the company's interests. Develop and maintain strong relationships with key government stakeholders to support strategic initiatives. Oversee the company's efforts to ensure the company's operations adhere to local laws and regulations. Advocate for policies and initiatives that benefit the company's growth and operational objectives in India. Executive Support: Leverage personal influence and professional network to support growing networks and partnerships. Participate in high-level meetings and presentations to showcase the company's capabilities and value proposition. Collaborate with the teams to develop strategic plans for key opportunities. Provide insights and support based on technical expertise and market knowledge to drive company success. Remote Team Collaboration: Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability. Facilitate seamless communication and collaboration between the Hyderabad/Bangalore center and other hub offices. Travel as needed for meetings, strategic planning, and team integration. Qualifications: Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred. Experience: Minimum of 15 years of experience in a senior leadership role, with a proven track record of managing large operations and technical teams. Industry Knowledge: Deep understanding of Cybersecurity and experience working with government and regulatory bodies in India. Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills. Technical Expertise: In-depth knowledge of engineering, product development, or R&D processes and best practices. Sales Acumen: Experience in supporting sales teams and engaging with large enterprise customers. Cultural Competence: Ability to navigate and bridge cultural differences effectively. Remote Collaboration: Proven ability to work with remote teams across different time zones and willingness to travel as necessary. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.