BBC Student Recruitment Specialist

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Office of Admissions is currently seeking an energetic, hardworking and professional Student to serve as a student recruitment specialist at FIU. Students will get opportunities for professional development activities, become well informed on university departments, get to be part of our selective team and have the opportunity to show their FIU spirit by giving tours of our campus to hundreds of prospective students throughout the year.

Responsibilities will include:

• Conduct tours of BBC to prospective students and select university partners and stakeholders. May cover some MMC tours if needed.
• Staff the Office of Admissions welcome desk to answer questions and provide information to prospective students.
• Input contact card information into FIU database for prospective students.
• Manage and create content for the Join FIU social media accounts.
• Helps with high mobility student cases and emails.
• Create welcome packets with FIU collateral pieces for prospective student groups, FIU departments, and Office of Admissions recruiters.
• Maintain and update an inventory list of materials and supplies maintained for admissions-related events.
• Support supervisors with annual Admissions events, including but not limited to Fall Showcase and Admitted Student Day at MMC and BBC.
• Remains up to date on FIU policies and practices in order to accurately inform prospective students about details related to the University.
• Receive and maintain all trainings/licenses related to specific Admissions/Enrollment functions (examples include but are not limited to working the reception area and instant messaging with students via Live Chat).
• Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

• Customer service knowledge.
• Proficiency with Microsoft Office programs
• Ability to take direction and work independently as needed.
• Consistent attendance and punctuality is required.
• Ability to maintain confidentiality when dealing with highly sensitive information.

• Experience working in a customer service environment.
• Experience with university admissions process.
• Experience managing and creating social media content for professional accounts.

Student Assistant

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon decreasing credit hours or graduating, student employment must end.

20 hours/week, depending on scheduling and availability. Varied shifts.

Monday through Friday with occasional Saturday shifts.

$12.00

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.