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Job Summary: A Much Ado Catering Associate supports catering operations by assisting with pre-event preparation, event setup, service, and cleanup, and post-event pantry organization. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. The catering associate reports directly to the catering manager. Much Ado Catering is the Catering Department under Davidson Dining Services. This is a 12-month on-call position receiving a maximum of 500 hours per year. During the academic year, our dining locations operate seven days a week serving three meals a day for the students, guests, staff, and faculty of Davidson College. This position is a part of the Davidson Dining Services Department and may require cross departmental assistance in another dining location outside of catering. Key Responsibilities:
- Event Setup:
- Transport food, supplies, and equipment to event locations.
- Set up tables, linens, and buffets/serving stations according to event specifications.
- Ensure all catering equipment is clean and in proper working condition.
- Manage time when working independently to ensure the timely completion of set up and breakdown.
- Service:
- Serve food and beverages to guests in a professional and courteous manner.
- Replenish food and beverage stations as needed.
- Address guest inquiries and resolve any service issues.
- Cleanup:
- Clear tables and remove trash during and after events.
- Clean and pack equipment and supplies after events.
- Ensure the catering area is left clean and organized.
- Customer Interaction:
- Provide excellent customer service to clients and guests.
- Communicate effectively with the onsite host to understand their preferences and any day of needs that may arise.
- Team Collaboration:
- Work closely with other catering staff and kitchen personnel to accomplish a common goal.
- Follow instructions from Catering Managers and Banquet Captain.
- Policy and Procedures:
- Ability to maintain and uphold the policies and procedures of Much Ado Catering and Davidson Dining Services.
- Policies including but not limited to dress code, personal hygiene, safety standards, attendance, and all others identified in the employee handbook
- Must complete all required trainings assigned to the position
- A Much Ado Catering Associate is a direct representative of the department and must conduct themselves in a professional manner at all times.
Qualifications:
- Previous experience in catering, food service, or hospitality is preferred.
- Knowledge of food safety and sanitation standards.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Ability to work independently or as part of a team.
- Strong time management skills.
- A willingness to learn and capacity to retain and apply new knowledge.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- This role has physical demands including, but not limited to, lifting, bending, pushing, pulling, carrying and / or extended walking and standing.
- A valid Driver's Licenses and Ability to Drive Catering Vehicles
Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift, push, pull, carry up to 25 pounds.
- Ability to perform repetitive tasks with a high level of accuracy.
Working Conditions:
- Work is performed in various environments, including kitchens, event venues, and outdoor locations.
- May involve exposure to hot and cold temperatures, sharp equipment, and slippery surfaces.
This job description outlines the general duties and responsibilities of a Catering Associate. Specific duties may vary based on the needs of Davidson Dining Services. Night and Weekend Work Required: Yes Benefits
- Tiered shift differential pays for evenings and weekends.
- Meals are included during the employee's normal work hours.
Information about how to submit an application can be found at https://employment.davidson.edu
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Davidson College
Nov 09, 2024