Market Operations Specialist

Genesis10
life insurance, 401(k)
United States, New York, New York
950 3rd Avenue (Show on map)
Nov 10, 2024
Genesis10 is seeking a Market Operations Specialist for a full time position with our client located in New York, NY. Summary: The Market Operations specialist will work with the AlphaX US team, as well as the market operations team in Canada to provide specialized, experienced trading and technology support to our US Equities Participants in a trade floor environment, while supporting the effective operation of the trading platform. This is an outstanding opportunity to work at the cutting edge of the US equity markets where you will have the opportunity to develop your experience, build valuable relationships, and be at the center of the company's growth. Key Accountabilities: Onboarding of new clients, including the set-up, administration of participating organizations and technology vendors. Support Participants with their market access needs, including certifying Participant technology and troubleshooting requests related to complex trading and/or technical issues, and setting / supporting Participant configuration changes. Once launched, support the effective operation of our core US equities production trading enterprise by; servicing cancel order and trade requests, system health monitoring, conduct exception report reviews, clearing support, and monitor trade activity Key member of our US equities contact center, providing extraordinary level one support to a wide range of Participants from traders and technology professionals, to business leaders and back office professionals Provide a continuous feedback loop with the broader AlphaX US team to ensure the optimal Participant experience. Engage in the business requirements, Participant readiness and user acceptance testing process for new equities trading corporate and operational deliverables Support the delivery of all Business Continuity, Incident Management and Disaster Recovery plans Advocate for continuous process optimization through Participant feedback and industry best practices Must Haves: 2+ years of comparable experience in securities related or trading/technology support roles A friendly, professional demeanor and ability to excel in a trading floor/team-oriented environment Passionate about the Participant experience with an analytical and problem solving approach Committed, quick to learn and grasp new technology and concepts while managing time effectively Excellent communication and interpersonal skills SIE and Series 99 certifications are preferred The salary range for this position is $100-130K depending on experience If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.