Consumption Lead (Mulesoft)

salesforce.com, inc.
United States, Illinois, Chicago
Nov 16, 2024
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. We're looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft's largest customers to fully utilize the MuleSoft Anypoint Platform to achieve their business outcomes. As a Consumption Lead you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on: * Account Growth * Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs * Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business * Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future * Technical Expertise * Understanding customers' IT infrastructure and business requirements/ use case roadmap * Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs * Stakeholder management * Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer) * Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, technical architect, sales, customer success) * The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team. Minimum requirements * 5-10 years of customer-facing experience in technical solutions sales, technical architecture, or consulting role * Deep technical knowhow on data architecture & conversant in business language * Experience executing sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance * Ability to build relationships with wide range of stakeholders, incl. IT and LOB Preferred requirements * Familiar with Salesforce cloud ecosystem (Salesforce product certifications are a plus) * Familiarity with solution-based approach to selling Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $141,050 to $275,450. For Washington-based roles, the base salary hiring range for this position is $141,050 to $275,450. For California-based roles, the base salary hiring range for this position is $141,050 to $275,450. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.