Divisional Pathway of Hope Project Manager

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

JOB DESCRIPTION

JOB TITLE: Divisional Pathway of Hope Project Manager

LOCATION/DEPT: Divisional Social Services Department

PEOPLE MANAGER: Yes

FLSA STATUS: Exempt

WHO WE ARE

At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for kids after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

The Divisional Pathway of Hope (POH) Project Manager is responsible for overseeing the implementation and coordination of the Pathway of Hope program within the division. This role involves leading the NCI Pathway of Hope steering committee, integrating POH funding into grants and contracts, managing POH-specific donations, providing support and resources to regional social workers, conducting trainings, and delivering regular reports to key stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Areas of responsibility include but are not limited to the following:

1. Chair of the NCI Pathway of Hope Steering Committee:
   
   
   
   1. Lead and facilitate meetings of the NCI Pathway of Hope steering committee.
   2. Collaborate with committee members to develop and implement strategies for program improvement and expansion.
   
   
   
   
2. Coordination of POH Funding into Grants and Contracts:
   
   
   
   1. Work closely with grant and contract managers to ensure that POH funding is integrated into new and existing grants and contracts.
   2. Identify funding opportunities and assist in the development of grant proposals related to the Pathway of Hope program.
   
   
   
   
3. Coordination of POH Specific Donations:
   
   
   
   1. Manage and track donations specifically designated for the Pathway of Hope program.
   2. Collaborate with the fundraising team to cultivate relationships with donors and secure funding for POH initiatives.
   
   
   
   
4. Resourcing Regional Social Workers:
   
   
   
   1. Provide support, guidance, and resources to regional social workers involved in the implementation of the Pathway of Hope program.
   2. Serve as a point of contact for social workers seeking assistance or guidance on POH-related matters.
   3. Provide ongoing supervision and administrative oversight for all Regional Managers in the implementation of Pathway of Hope.
   
   
   
   
5. Conducting Trainings:
   
   
   
   1. Develop and deliver ongoing training sessions for officers, staff, and volunteers involved in the Pathway of Hope program.
   2. Plan, conduct and participate in Pathway of Hope workshops and other training events at the territorial, divisional, or local level, as requested and/or assigned.
   3. Ensure that training materials are up-to-date and relevant to the needs of program participants.
   
   
   
   
6. OTHER DUTIES
   
   
   
   1. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
   
   
   
   

REPORTING RELATIONSHIPS

This position reports to the Divisional Director of Social Services.

This position is responsible for providing support to the Regional Social Service workers.

This position works collaboratively with program staff, corps officers, and social services with the goal of ensuring effective delivery of quality services within the context of mission objectives.

In contacts related to this position's duties this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASURMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved according to the effective application of the organizations mission and principles over all service regions, including the successful implementation of regional action plans.

Timeliness and accuracy of accomplishing assigned goals will be reviewed through ongoing communications with the Divisional Director of Social Services.

A 30, 60, and 90-day performance review will be conducted

EDUCATION/EXPERIENCE

• A Master's degree in social work, nonprofit management, or a related field required.
• A Licensed Clinical Social Worker (LCSW) preferred.
• Minimum 5 years of experience in program management, social services or nonprofit administration.
• Bilingual, Spanish preferred.
• Strong understanding of grant funding and contract management processes.
• Valid Driver's License/MVR Clearance.

COMPETENCIES

• A willingness to promote the mission of The Salvation Army.
• An extensive knowledge of the principles of social work, clinical counseling and case management.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
• An ability to manage projects, priorities and programs in a manner that ensures compliance with expectations.
• Resolve conflicts in a positive manner.
• Treat staff, clients, and visitors with courtesy.
• Respect others' property and person.
• An ability to work with confidential material.
• Excellent communication (verbal and written) and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Demonstrated leadership and project management skills.
• Proficient in using Microsoft products to develop spreadsheets, project work plans, communicate via teams and outlook.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This position is required to do light physical work and must be able to lift 25 pounds.
• The work environment for this position includes an office environment with a low noise level.
• This position will require travel within the division to meet with direct reports and flexibility to work evenings and weekends as needed.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients and visitors; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.