Medical Assistants provide non-licensed medical support to medical care providers in an outpatient setting. Incumbents room patents; set up equipment and instruments; independently perform, and/or assist providers with performing, exams and procedures, including administering injections; with proper provider authorization, provide instructions, training and advice to patients; call in prescriptions; clean and calibrate equipment; clean and stock exam rooms; and provide proper documentation in patient chart. Incumbents may also provide front office services on a routine or back-up basis.
Positions at this level provide the full range of duties described above. Incumbents may also have the following duties:
1. Provide one or more front office services on a regular basis and routine and/or
2. Serve as lead to a group of medical assistants
Must travel to clinic locations as needed.
Apply By Date: November 27th, 2024; at 11:59 pm
Qualifications
Minimum Qualifications
- Current American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR. Biannual renewal required
- Must have Certificate of Completion from a Medical Assistant training program.
- Two (2) years of recent Medical Assistant experience in Outpatient/Ambulatory setting OR at least three (3) years as MA I in outpatient/ambulatory setting.
- Ability to utilize relevant medical terminology.
- Ability to effectively communicate and provide excellent customer service to the target audience.
- Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care
- practices.
- Ability to demonstrate accountability and professionalism.
- Ability to support performance improvement and evidence-based practice within the scope of practice.
- Basic understanding of technology as it pertains to federal regulations to patient privacy.
- Ability to support unit leadership with additional task as assigned.
- Ability to stay organized and complete job duties.
- Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
- Ability to interact and maintain communications with multidisciplinary teams.
Preferred Qualifications
- Oncology experience
- EPIC/EMR experience
- Experience with Clinical procedures and processing of instruments.
- Experience in customer service and answering telephone calls.
- Knowledge and experience with computer programs, including: Excel, Word, Outlook
Key Responsibilities
- 70% - Patient Care
- 10% - Documentation and Record Keeping
- 5% - Coordinating Medical Care
- 5% - Computer System Operations
- 5% - Department/Clinic Coordination
- 5% - Specialized Clinic and Department Support
Department Overview
Cancer Center Clinics department at UCD Davis Medical Center provide care to adult patients with a variety of Ambulatory (medical, surgical, critical care, emergent perioperative) needs. Patient conditions include benign and malignant hematologic and solid tumor diagnoses, seen within a variety of sub-specialties (Hematology and Medical Oncology, Gynecology Oncology, Pulmonary Oncology, Surgical Oncology, Thoracic Oncology, Urology). Patients may have a variety of medical and surgical needs.
POSITION INFORMATION
- Salary or Pay Range: $28.15 - $34.94
- Salary Frequency: Hourly
- Salary Grade: 183
- UC Job Title: MED AST 2
- Number of Positions: 1
- Appointment Type: Staff: Career
- Percentage of Time: 100%
- Shift Hours: Variable
- Location: Cancer Center Expansion (HSP020)
- Union Representation: EX-Patient Care Technical
- Benefits Eligible: Yes
- Hybrid/Remote/Onsite: This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
- High quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
- Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Continuing Education (CE) allowance and Education
- Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Access to free professional development courses and learning opportunities for personal and professional growth
- WorkLife and Wellness programs and resources
- On-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student an Repayment Assistance Program for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
- UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff
Physical Demands
- Standing - Frequent 3 to 6 Hours
- Walking - Frequent 3 to 6 Hours
- Sitting - Frequent 3 to 6 Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
- Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
- Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Occasional Up to 3 Hours
Environmental Demands
- Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
- Loud noise levels - Frequent 3 to 6 Hours
- Marked changes in humidity or temperature - Occasional Up to 3 Hours
- Microwave/Radiation - Occasional Up to 3 Hours
Mental Demands
- Sustained attention and concentration - Continuous 6 to 8+ Hours
- Complex problem solving/reasoning - Continuous 6 to 8+ Hours
- Ability to organize & prioritize - Continuous 6 to 8+ Hours
- Communication skills - Continuous 6 to 8+ Hours
- Numerical skills - Frequent 3 to 6 Hours
- Constant Interaction - Continuous 6 to 8+ Hours
- Customer/Patient Contact - Continuous 6 to 8+ Hours
- Multiple Concurrent Tasks - Continuous 6 to 8+ Hours
Work Environment
- Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.
- Ability to lift, move, and/or position patients as necessary to room them and prepare them for exams and procedures.
- May be required to have the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office.
- References reflect an overall meet or exceeds.
Special Requirements
- This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
- This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere