Shuttle Driver - Winter Season (Full-Time)

Winter Park Resort
parental leave, 401(k)
United States, Colorado, Fort Collins
Nov 13, 2024
Seasonal (Seasonal) Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Non-CDL Driver will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. The Driver I (Shuttle Driver) will provide personal, responsive, and professional service to all guests and homeowners of Winter Park Resort and The Village at Winter Park. Duties for this position will include: driving guests & homeowners around the resort, responding to guest requests, maintaining the general appearance of the shuttles, and all other duties as assigned. It is also an important responsibility of Shuttle Drivers to conduct vehicle inspections when necessary. A Commercial Driver's License (CDL) is not necessary for this role; however, the applicant must meet the minimum requirements of the Intrawest Driver's Standards Policy. The Driver I (Shuttle Driver) will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. ESSENTIAL DUTIES: General Responsibilities: This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. Shuttles guests and homeowners around Winter Park Resort in a safe and friendly manner Greets guests upon arrival and addresses guest concerns Must be knowledgeable about the ski area, community, activities, directions, dinner recommendations, etc... Maintains the vehicle, including vacuuming the interior, removing the trash at the end of every shift, wash the vehicle, and alerting management when the vehicle needs service or gas Directs guests to the ski area if they don't have plans while they wait Abides by the dress code, policies, and procedures maintained by Winter Park Resort Promotes at all times a cooperative and problem-solving atmosphere Is responsible for the best possible service to the guest, while maintaining a safe environment for both guests and employees Other duties as assigned, including assisting other departments, special projects, and miscellaneous duties Other Duties: Assist guests and employees with directions and information in a friendly, professional manner. Effectively handle first-line conflicts and problems. Operate resort vehicles (if approved driver). Assist grounds crew with general duties, snow removal, and sanding duties around assigned work area. Pick up litter and remove trash in parking lots, skier drop-off, and transportation circle. Control special events and VIP parking areas during special events. Assist local police or sheriff's office, security, and/or ski patrol with emergency evacuation and accident response. Perform other duties as assigned. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. REQUIRED QUALIFICATIONS: Must have a valid standard Colorado driver's license (required) and be insurable by the company's auto insurance carrier A good driving record is a must Must be 21 years of age or older and possess a social security card Must possess strong communication skills with the ability to interact positively with guests and employees Must be able to handle complaints and difficult customers in a polite and professional manner Must be able to sit in a bus for most of the day, with minimal breaks Ability to perform multiple tasks simultaneously Ability to read and comprehend instructions in a variety of forms including written, oral, and diagram Is honest and has the highest integrity Follows established policies and procedures Can handle a fast-paced, potentially high-pressure environment Responds promptly to customer needs and solicits customer feedback for improvement EDUCATION REQUIREMENTS: Education: High School Diploma or GED (general education diploma) desirable Experience: One (1) or more months of related experience and/or training in hospitality, shuttle driving, and/or resort preferred WAGE: Hourly pay range: $18.50-$20.50 PHYSICAL REQUIREMENTS & WORKING CONDITIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.