Health Coach

Division of General Internal Medicine (DGIM)

Part Time

80134BR

Job Summary

Health Coaches will play an integral role in providing ongoing support for chronic pain patients enrolled in the INSPIRE study. INSPIRE (Integrating Non-pharmacological Strategies for Pain with Inclusion, Respect, and Equity) is an NIH-funded digital health study that delivers a chronic pain intervention for the Black, Chinese, and Latinx communities. The main goal of the INSPIRE project is to help patients with chronic pain learn about "non-pharmacologic options for pain control," meaning ways to control pain without pills. The intervention pairs a smartphone app with a weekly telehealth pain management (health) coach. The health coaches will play a key role in motivating and engaging patients to set and achieve their pain management goals through weekly telehealth sessions primarily over Zoom. Health coaches will be paired with patients to help them navigate and complete 12 weekly, online health modules focused on pain management while tracking and reporting participant progress to researchers. Online modules include mindfulness-based meditation, light physcial therapy or "movement as medicine," and cognitive-behavioral therapy where patients are guided to think about how their thoughts affect their experience of pain. Coaches will also help to recruit and onboard participants from their designated community throughout the two year study. Coaches will receive 4-6 weeks of in depth training in the clinical intervention and the use of the smartphone app followed by ongoing quality assurance booster sessions. Coaches will be supervised by clinical faculty who are co-investigators for the INSPIRE project.

Build a relationship with the patient, maximize cultural sensitivity and connection, reinforce engagement with modules of the INSPIRE mobile application, become familiar with INSPIRE tools and be able to answer questions about them, understand clinical measures and electronic dashboards used in the INSPIRE study, answer basic questions about pain and social resources, assist with basic technical/smartphone/zoom difficulties.

***NOTE: This is a 2-year Contract, 80% (PT), hybrid role.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $50,700 - $107,500 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) here at UCSF, with more than 600 full-time faculty. The mission of the Department includes research, teaching, patient care, and public service. The Department has a decentralized organizational structure across four locations (Mission Bay, Parnassus Heights, San Francisco Veterans Affairs Health Care System, and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability of the Department rests with the Department Chair (leads Parnassus Heights site) and directs the Vice Chairs/Chiefs at the SFVAHCS and ZSFG.

The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM, one of the larger Divisions in DOM, is home to a spectacular group of faculty, learners, and staff committed to outstanding patient care, research, and education. DGIM is a national leader in clinical care, education, and research, and our mission is to provide high quality and accessible clinical care, train the future leaders of primary care, and to conduct cutting- edge research in wide variety of disciplines, including the aspects of health outcomes related to socioeconomic and ethnic factors. DGIM has more than 75 faculty, almost 45 MSPs/VCPs/post-doctoral trainees, over 70 learners, and 150+ staff (both Campus and Health) and we serve more than 25,000 diverse patients, with expenditures over $33M.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience and advocacy working with the Black/African American community.
• Ability to communicate effectively both verbally and in writing.
• Effective interpersonal skills needed to work with a diverse client group.
• Basic knowledge of the health promotion and education field.
• Skills associated with the delivery of health promotion and education programs.

Preferred Qualifications

• Basic technological skills (e.g. Zoom, smartphone applications, health dashboards).
• Familiarity with health coaching, patient navigators and patient/family-centered healthcare.
• Coaching and motivational interviewing skills.
• Basic knowledge of health conditions related to chronic pain.
• Familiarity with SMART goal-setting.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple patients simultaneously.
• Experience with mindfulness meditation.
• Experience with cognitive-behavioral therapy.
• Experience with exercise, yoga, Tai Chi, or other movement programs.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004396 HEALTH EDUCATOR 1

Job Category

Education

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Contract

Percentage

80%

Location

San Francisco, CA

Campus

TBD

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Mon - Fri 9AM - 6PM