MFT Automation Specialist

MFT Automation Specialist

The Role

The Managed File Transfer (MFT) Automation Specialist is a key member of the IT team responsible for designing, implementing, supporting, and optimizing secure file transfer and workload automation solutions. This role serves as a subject matter expert (SME) for enterprise file movement processes, ensuring reliable, secure, and compliant transmission of data across internal and external partner networks. The position emphasizes collaboration, service excellence, operational stability, continuous improvement, and adherence to organizational values.

What You'll Do

* Design, develop, and implement mission-critical file transfer workflows with minimal supervision.
* Build and maintain automated file transfer processes based on business and technical requirements.
* Configure, support, and optimize managed file transfer solutions.
* Monitor, troubleshoot, and resolve file transfer failures, job processing issues, and workflow interruptions.
* Support batch processing, job scheduling, and workload automation activities.
* Respond to requests related to file transfers, connectivity testing, file tracing, and ad hoc transfers.
* Monitor production environments and ensure successful completion of scheduled workflows.
* Perform root cause analysis and resolution of system and integration issues.
* Escalate and manage critical incidents in a time-sensitive production environment.
* Maintain application health, performance, and operational stability.
* Perform certificate management, key rotation, and security-related maintenance activities.
* Establish and validate secure connectivity with internal and external trading partners.
* Coordinate onboarding of new clients, vendors, and business partners.
* Troubleshoot network, connectivity, and transmission issues across multiple protocols.
* Support secure communication methods including SFTP, FTPS, HTTPS, AS2, and related technologies.
* Create and maintain technical documentation, configuration guides, connection details, test plans, and operational procedures.
* Ensure compliance with organizational security standards and audit requirements.
* Participate in change management, release activities, and operational reviews.
* Identify opportunities to improve reliability, efficiency, monitoring, and automation.
* Recommend enhancements to existing systems, workflows, and operational processes.
* Provide SME consultation for projects, integrations, and enterprise initiatives.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

* Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
* Experience supporting Managed File Transfer and workload automation platforms.
* Strong troubleshooting and problem-solving skills.
* Experience supporting production environments and critical business processes.
* Understanding of networking concepts, security protocols, and certificate management.
* Ability to work independently and collaboratively across technical and business teams.

Preferred

* Lead or participate in migrations from legacy file transfer platforms to modern MFT solutions.
* Experience migrating workflows, schedules, partner connections, certificates, and file transfer configurations.
* Analyze existing environments and develop migration strategies, cutover plans, and rollback procedures.
* Coordinate testing, validation, and production deployment activities during migrations.
* Support data center, cloud, platform upgrade, and application modernization initiatives.
* Experience with MFT platform upgrades, version migrations, and workflow consolidation projects.
* Ensure minimal business disruption during migration and transformation efforts.
* Work with stakeholders to document current-state and future-state architecture.
* MOVEit Transfer, MOVEit Automation, and VisualCron.
* SFTP, FTPS, AS2, and HTTPS.
* Windows and Linux administration.
* PowerShell, Bash, or other scripting languages.
* Batch job scheduling and workload automation tools.
* SSL/TLS certificates and encryption technologies.
* File transfer monitoring and reporting solutions.
* SQL for troubleshooting and reporting.

Key Skills

FTPS, File Transfer Monitoring, HTTP, MOVEit Automation, MOVEit Transfer, PKI, PowerShell, TLS, Shell Scripting, Seeburger BIS, SQL

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Atlanta, Georgia

Compensation Range: $73000- $89000

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

FTPS, File Transfer Monitoring, HTTP, MOVEit Automation, MOVEit Transfer, PKI, PowerShell, TLS, Shell Scripting, Seeburger BIS, SQL