Scheduling Specialist II

JOB DESCRIPTION:

Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. He/she triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors.

EDUCATION:

Must possess a high school diploma or equivalent.

EXPERIENCE:

At least six months of experience as a Scheduling Specialist I.