Digital Product Owner

Aquent is proud to partner with a leading financial services firm that is revolutionizing how individuals achieve their financial aspirations. This innovative organization is at the forefront of disrupting a multi-trillion-dollar industry, continuously pioneering a more modern and accessible approach to building and managing wealth. By joining this forward-thinking team, you will be instrumental in shaping the digital experiences that empower millions to engage confidently with their financial future.

Are you ready to step into a pivotal role where your vision will directly shape how millions connect with their financial future? We are seeking a dynamic and enthusiastic individual to be at the heart of developing and delivering cutting-edge digital messaging platform capabilities. This is an exceptional opportunity to drive significant impact by understanding diverse messaging needs, strategically prioritizing them, and crafting a comprehensive strategy that aligns with the overarching vision for digital communication. You will be instrumental in continually evolving how this firm connects with its clients and measures success, making a tangible difference in clients' financial outcomes through innovation and client-centric design.

In this role, you will be a key player in defining the future of digital communication, from conceptualizing roadmaps to executing solutions that enhance client engagement. You will lead the charge in bringing multi-channel digital messages to life, collaborating across teams to ensure seamless development and delivery. Your contributions will directly influence the firm's ability to provide exceptional and consistent client experiences across all digital touchpoints, solidifying its position as a leader in the financial services industry.

What You'll Do

• Envision the future and build the near-term roadmap for the digital messaging channel and its adoption.
• Support all aspects required to bring new multi-channel digital messages to clients, including gathering requirements, creation, development, and implementation of solutions.
• Define and prioritize the product backlog to deliver on business vision and priorities, ensuring clarity for the development team.
• Ensure customer-driven design, addressing user pain points, market needs, and incorporating usability test results.
• Execute the development process with technical teams, internal partners, and external vendors, from writing business requirements and user stories to conducting user acceptance testing and communicating project status.
• Resolve problems and collaborate with peers, technical teams, and internal clients to provide timely solutions.
• Support sprint and release plans in collaboration with the Scrum Master and participate in retrospectives to continuously improve team processes.
• Champion Agile methodologies, actively participating in daily stand-ups, sprint planning, backlog prioritization, user story preparation, and demos.
• Work cross-functionally with technical, product, design, business, and compliance counterparts to define product release requirements and investigate production issues.
• Create awareness and engagement plans for your capabilities, providing relevant and concise updates to management teams.
• Serve as a subject matter authority and evangelist for your channel/utility to partners across the organization.
• Think "horizontally" to deliver an exceptional and consistent experience for clients across all digital channels.

What You'll Bring

Must-Have Qualifications:

• 4+ years of digital product owner experience.
• Bachelor's degree.
• Data Analytics experience with a strong ability to translate data into actionable insights.
• Strategic problem-solver capable of formulating compelling vision and strategy, then translating it into measurable roadmaps and results.
• Strong knowledge base and experience developing or leading digital platforms, coupled with an understanding of underlying current and emerging technology.
• Ability to influence and build strong relationships across multiple levels of the organization.
• Highly developed communication and presentation skills, with a superior ability to effectively communicate complex concepts and issues to leadership teams.
• Understanding of Salesforce Marketing Cloud.
• Skilled at working cross-functionally with technology, service, marketing, and product teams to lead the entire lifecycle of a digital platform.
• Curiosity, a can-do attitude, and the ability to learn quickly and thrive in a complex, dynamic environment.
• Self-starter with outstanding organizational skills and the ability to track multiple project deliverables with minimal direction.
• Confidence in communicating and tailoring messaging to a variety of audiences, including senior leadership.
• Ability to identify and manage risk, such as performance risk, and create effective mitigation plans and risk controls.
• A leader with vision who naturally challenges the status quo.

Nice-to-Have Qualifications:

• Prior experience as an Agile Product Owner or leading scrum teams, with a deep understanding of agile methodologies.
• Good understanding and/or experience with financial services regulations.
• MBA preferred.

This organization believes in empowering its employees to unleash their potential and achieve their dreams. You will play a central role in disrupting an industry, contributing to a better, more modern way to build and manage wealth. This is a modern financial services firm that stands apart, offering a place where your ambition can take you as far as you desire. The firm is committed to building a diverse and inclusive workplace where everyone feels valued, believing that diversity and inclusion are integral to its success and purpose of serving every client with passion and integrity.