Content Manager

Aquent is proud to partner with a visionary financial services organization that is actively shaping the future of its industry. This client is at the forefront of driving significant enterprise-level transformation, dedicated to fostering clear communication and successful adoption of critical initiatives across its operations for both employees and clients.

This is an exceptional opportunity for a master communicator to step into a pivotal role, driving organizational change through powerful messaging and making a tangible impact. You will be instrumental in translating complex changes into clear, compelling narratives that directly influence employee understanding, adoption, and the overall success of major strategic projects. Join a dynamic team where your expertise will shape how employees engage with critical enterprise and transformation initiatives, ensuring every team member feels informed, empowered, and ready to embrace the future.

What You'll Do

• Shape organizational understanding by collaborating with change management leads on core activities such as stakeholder analysis, impact assessments, and readiness inputs.
• Craft a wide range of essential change communications, including dynamic emails, impactful announcements, precise talking points, comprehensive FAQs, and empowering leader toolkits.
• Strategically tailor messaging to resonate with diverse audiences, ensuring clarity and engagement for leaders, people managers, and all employees.
• Drive seamless integration of communications by partnering closely with training and change leads, aligning messages with learning moments and project rollout timelines.
• Orchestrate communication strategies by managing calendars and sequencing messages for maximum organizational impact.
• Empower leadership through the preparation of essential cascade materials and engaging presentations that drive understanding and alignment.
• Contribute to continuous improvement by tracking communication deliverables and assisting in gathering valuable feedback and engagement data to refine future strategies.

What You'll Bring

• Minimum of 2-4 years of experience in change management, internal communications, or project communications.
• Exceptional writing and editing skills, with a proven ability to craft clear, compelling, and persuasive content for both business and employee audiences.
• Solid familiarity with fundamental change management concepts, including impact assessments, adoption strategies, and resistance management.
• Proficiency in creating professional and engaging PowerPoint presentations, alongside expertise in various written communication formats.
• Demonstrated comfort and adaptability when thriving in fast-paced, dynamic, and evolving organizational environments.

What Will Make You Stand Out

• Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).
• Experience actively supporting significant technology or process transformation initiatives within an organization.