Patient Escort I - Part Time - 24 Hrs. Weekly/48 Hrs. Biweekly - 7am - 3:30pm Shift - Every Other Weekend and Holiday - Newark Campus

Location: ChristianaCare
Department: Patient Transport Services
Position Type: Full-Time - Day Shift - 7am - 3:30pm

ChristianaCare is seeking compassionate, customer-focused individuals to join our team as Patient Transporters. In this role, you will safely transport patients throughout the hospital while providing exceptional service and support to patients, families, and clinical staff. You will play an important role in ensuring timely patient movement and maintaining the equipment needed to support quality patient care.

• Transport patients safely to and from patient care areas, diagnostic departments, and clinical service locations using wheelchairs, stretchers, beds, and specialized transport equipment.
• Assist clinical personnel with transferring patients to and from transport vehicles and equipment.
• Provide respectful, courteous, and compassionate service to patients and their families throughout the transport process.
• Assist with the care, cleaning, and maintenance of departmental transport equipment.
• Utilize smartphones and other technology to receive and manage transport assignments.
• Attend required educational programs, in-service training sessions, and departmental meetings.
• Follow all departmental and hospital safety policies and procedures.
• Promptly report unsafe conditions, hazards, accidents, or safety concerns to leadership.
• Maintain patient confidentiality and uphold professional standards at all times.
• Perform other related duties as assigned.

• High School Diploma or GED preferred.

• Two years of customer service experience preferred.
• Equivalent combinations of education and experience may be considered.

• Basic Life Support (BLS) certification required upon hire.

• Knowledge of hospital departments and locations or the ability to learn quickly.
• Understanding of basic body mechanics and safe patient handling techniques.
• Basic computer skills, including email, online education platforms, and timekeeping applications.
• Ability to learn departmental policies and procedures.
• Ability to read, write, and communicate effectively at a high school level.
• Ability to use smartphones and mobile devices for job assignments.
• Strong customer service and interpersonal skills.
• Ability to maintain a professional appearance and high standards of personal hygiene.
• Ability to demonstrate empathy and sensitivity to the needs of patients and families.
• Ability to safely transport patients and associated medical equipment.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to perform cardiopulmonary resuscitation (CPR).
• Ability to follow written and verbal instructions accurately.

• Continuous standing and walking throughout the shift.
• Frequent pushing and pulling of patient transport equipment, often involving considerable weight.
• Repetitive use of hands, wrists, fingers, and arms.
• Occasional bending, crouching, lifting, and lowering of patients and equipment.
• Must successfully pass a back evaluation examination.

• Frequent handwashing and adherence to infection prevention practices.
• Intermittent exposure to diluted cleaning agents.
• Potential exposure to blood, bodily fluids, and infectious diseases while following established safety protocols.

As a Patient Transporter, you will be an essential part of the patient care experience, helping patients navigate their healthcare journey safely and comfortably. Join a team that values compassion, teamwork, service excellence, and professional growth while making a difference every day in the lives of our patients and caregivers.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/