New

Systems Operations Analyst

United States, California, Oakland

Sep 25, 2026

IT Systems Operations Analyst

Oakland, CA-REMOTE

12 months+ Contract

****Local Candidates Only****

MSP Intake Notes:

Open to non-local but the HM prefers Local candidates.
The role is remote. If local, possibly occassional meetings but would be infrequent.
Top thing: Experience with SAP Ariba is a must
Equipment: client laptop will be provided if they are local/within the service territory. Otherwise they will need to use their own device or vendor-provided device. Any other tools must be provided by the vendor.
With prior Client's Manager approval, may expense a set amount for phone/internet reimbursement.

Ariba System Administration

Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
Manage approval workflows, routing rules, and system configurations.
Create, update, and maintain contract templates, forms, conditions, and questionnaires.
Support supplier enablement activities and Ariba Network integrations.
Maintain taxonomy structures, commodity codes, and classification data.
Monitor and resolve system interface and batch processing errors.
Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

Provide functional support for procurement system issues and complex user inquiries.
Troubleshoot and resolve system defects, process issues, and data discrepancies.
Escalate technical issues to IT and vendors when required and track through resolution.
Analyze recurring issues and implement sustainable corrective actions.
Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
Develop test scripts and document testing results.
Support implementation of approved enhancements and process improvements.
Participate in release management, change governance, and deployment activities.
Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
Gather business requirements and translate them into system solutions.
Provide recommendations for process standardization, automation, and operational efficiency.
Support strategic initiatives and digital transformation efforts impacting procurement systems.