QA Release Management Analyst 3 (5472C), Campus Applications & Data, #89084

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

We invite applicants who are inspired by our Principles of Community and who are eager to be part of our exciting Strategic Plan, which charts Berkeley's next era of excellence.

Learn more about some of our accomplishments at Points of Pride.

Departmental Overview

Campus Applications & Data, a unit within the Office of the Chief Information Officer, provides application systems development and best practices for enterprise and unit-specific software supporting administrative, academic, and public service functions.

Within this unit, the Student Integrated System (SIS) team is responsible for designing, configuring, testing, and maintaining software applications that support key campus functions, including admissions, enrollment, registration, financial aid, student accounts, advising, and the student portal. The team focuses on system improvements as well as automation & performance testing to better meet the needs of the campus community.

Position Summary

The QA Release Management Analyst 3 serves as an experienced Quality Assurance analyst within the Student Integrated System (SIS) team. This position aligns quality assurance initiatives and testing standards with institutional priorities and SIS development cycles to safeguard data integrity, system reliability, and service excellence for the campus community.

This position is responsible for developing, executing, troubleshooting, and maintaining both automated and manual tests, as well as evaluating, revising, applying, and documenting technical quality assurance protocols and methods to inspect and validate a variety of IT processes, programs, and products. This role also prepares for, supports, and implements performance testing each release period, providing analysis and suggestions for system performance improvements. Additionally, the QA Release Management Analyst 3 performs analysis to identify trends and suggests corrective actions, supports compliance with UC and external quality assurance standards, and provides consultation and guidance to Berkeley IT teams in improving their quality assurance practices and automated testing capabilities.

Application Review Date

The First Review Date for this job is: October 8, 2026

For full consideration, please apply on or before the first review date.

Responsibilities

Quality Assurance & Performance Testing - 75%

• Applies advanced quality assurance (QA) concepts to perform complex testing procedures, ensuring that all information systems products and services meet organizational standards and end-user requirements.
• Analyzes, develops, and conducts complex software testing to verify proper system operation, identifying and reporting any defects. Executes regression and validation testing to assess the impact of new code changes on existing functionality. Re-tests resolved issues to verify corrections and surface any newly introduced defects.
• Collaborates with business analysts, developers, infrastructure & database teams, security analysts, and UX analysts to analyze, define, develop, and validate the functionality and expected outcomes of complex test plans via "if-then" and other test-driven script development as well as performance testing.
• Analyzes, designs, builds, and maintains complex automated test scripts, test plans, and test execution plans. Evaluates automation tools, contributes to tool selection and installation, and supports the establishment of testing standards for automation. Executes complex automated test scripts as part of ongoing QA efforts.
• Performs complex analysis of failed scripts and works directly with developers and functional teams to identify root causes and resolve issues.
• Employs complex tools to perform workflow analysis and recommends quality improvements to enhance system performance and reliability. Recommends and implements improvements to procedures and develops models of possible future configurations.
• Guides migration of new and upgraded software from test to production environment. Analyzes requests for new software upgrades or enhancements. Administers release engineering tools.
• Performs system performance testing, troubleshoots and interprets results, and recommends improvements where appropriate.
• Provides consultation and support to IT teams to help establish or strengthen their QA processes and automated testing capabilities, as appropriate.
• Creates and maintains testing libraries in support of the software development process and life cycle.

Leadership, Standards and Communication - 15%

• Engages with internal management, developers (both internal and external), business analysts, and partner offices as appropriate.
• Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts.
• Leads the identification, documentation, and resolution of complex issues discovered during automated testing.
• Documents and reports on all testing activities, both automated and manual, including the design, implementation, troubleshooting, and resolution of issues related to new or existing automated tests. Prepares and maintains timelines and progress reports to keep departmental leadership informed of testing status, results, and known issues.
• Recommends and implements improvements to automated and performance testing procedures and helps develop models to explore future system configurations.
• Employs project life cycle and industry practices, community standards and department policies and procedures on project assignments.
• Stays current with emerging testing tools, technologies, and industry standards. Serves as a technical lead for the unit in the development of new QA standards and guidelines.
• Works independently and provides actionable recommendations to managers, directors, and senior stakeholders, leveraging technical expertise.
• Communicates complex technical concepts clearly and effectively, both verbally and in writing, to diverse audiences.
• Demonstrates the organization's core values of excellence, innovation, and integrity.
• Serves as leader within the department for small to medium QA efforts, from project proposal phase through completion, planning, testing, migrations, documentation, production and customer support, as appropriate.

Professional Development - 5%

• Engages in continuous professional development and training.

Other Duties - 5%

• Other duties as assigned.

Required Qualifications

• Thorough knowledge of software systems and applications, including their design, business functions, data flows, and technical dependencies.
• In-depth understanding of application design and architecture, with the analytical skills necessary to evaluate software designs, modifications, implementations, and systems, and develop test scripts as needed.
• In-depth understanding of knowledge of the principles, application, and implementation of User-Story creation, Test-Driven Development, automated testing tools, and software testing. This includes in-depth skills to perform software testing, automated QA procedures, and performance testing.
• In-depth skills associated with object-oriented programming design, including analysis, drafting, testing, modification, and implementation.
• Interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Self-motivated, ability to learn quickly, meet deadlines, work independently and as part of a team and demonstrate problem-solving skills.
• Thorough knowledge of other areas of IT. Knowledge of department processes and procedures.
• Demonstrated ability to work with others from diverse backgrounds.

Preferred Qualifications

• Understands compliance requirements for applicable industry or agency standards. Knowledge of the ISO standards and the Compatibility Maturity Model Integration (CMMI) model.
• Skills in software lifecycle management.
• Familiarity with Visual Studio Code tool.
• Familiarity with Ruby on Rails programming and/or Cucumber framework.
• Experience with Oracle's PeopleSoft Testing Framework.
• Experience with Oracle's Campus Solutions product.
• Experience with UC Berkeley's student portal CalCentral.

Education / Training

• Bachelor's degree in related area and / or equivalent experience / training

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary range that the University reasonably expects to pay for this position is $94,300.00 - $130,000.00. The full pay scale for this classification is $94,300 to $173,900.

• This is an exempt, monthly-paid position.
• This is a full-time (40 hours/week) Career position eligible for UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This position is eligible for fully remote work within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/tx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.