|
The Operations Technical Trainer is responsible for serving as both a technical subject matter expert (SME) and a highly detail-oriented administrator supporting the Company's operational training programs. This is an onsite position based at our Temple, Texas facility. In addition to hands-on instruction, this position carries a significant administrative and systems-based workload, including managing training documentation, schedules, records, audits, and learning resources. The trainer ensures all training content remains aligned with approved materials and Standard Work Instructions, and acts as a frontline technical resource for training clarification, quality, gap identification, and continuous improvement. Training delivery supports both new hires and current team members and directly reinforces our Core Value of Performance-delivering excellence at every opportunity. Instruction is delivered through a variety of methods, including classroom, workshops, computer-based learning, video, PowerPoint, on-the-job training, one-on-one coaching, and large-group sessions. This role requires a technically capable professional who can translate operational complexity into effective training while maintaining rigorous administrative control to ensure accuracy, consistency, and compliance.
- Deliver training curriculum aligned with Standard Work Instructions (SWIs), Job Aids, and Checklists.
- Execute and maintain the master training schedule, including new-hire orientation, onboarding, and ongoing training programs.
- Manage and maintain the on-site Learning Lab to support hands-on training activities.
- Conduct routine training audits to ensure compliance with established standards and effectiveness of training delivery.
- Assess team member performance and identify needs for additional, specialized, or adaptive instruction.
- Maintain accurate and up-to-date training records in accordance with company and regulatory requirements.
- Maintain current knowledge of Safety, Quality, and Operational standards, as well as other systems that may influence training needs.
- Provide timely and constructive feedback to trainees, department leaders, and Site Managers regarding trainee performance and progression against Job Progression standards.
- Collaborate with subject matter experts across multiple product lines to develop, update, and improve training materials.
- Conduct gap analysis of standard work and quality documentation to identify training opportunities and ensure alignment with operational requirements.
- Perform other related duties as assigned, including supporting production activities such as building active orders to meet shipment commitments.
- Thorough understanding of the Safety and Quality Standards and Standard Work Procedures for each product line.
- Ability to patiently explain technical material to less technically proficient users.
- Excellent verbal and written communication skills.
- Organized with attention to detail.
- Ability to work independently and as a member of the team.
- Public speaking/facilitator experience.
- Must be proficient in Microsoft Office.
- Previousmechanicaland orelectrical experiencea plus.
- Experience with hand and power tools.
- Proficient inMicrosoft Office.
- Highlyknowledgeable of safetyconcernsin a manufacturing setting.
- Excellent communication skills to respond to the employees' inquiries and concerns accurately.
Physical Requirements:
- Prolonged periods standing.
- Must be able to lift up to 25 pounds at times.
- Must be able to observe trainees' performance and provide instruction as necessary.
|