Platform Engineer - (Lead I - Cloud Infrastructure Services)

Platform Engineer

Location: Southampton or Paddington, UK
Work Model: Hybrid (3 days onsite per week)
Employment Type: Fixed term contract for 12 months

We are seeking an experienced Platform Engineer to join a high-performing Identity & Access Management team responsible for delivering and supporting critical enterprise identity services.

This is a hands-on technical role focused on Microsoft Identity Manager (MIM), identity lifecycle management, integrations, automation, and platform enhancement. You will play a key role in ensuring the reliability, security, and continuous improvement of the organization's identity platform while supporting ongoing modernization initiatives.

Key Responsibilities

• Support, maintain, and enhance enterprise Identity Management services and technologies.
• Resolve complex incidents, technical issues, and platform-related problems.
• Deliver technical changes, improvements, and platform enhancements.
• Develop, maintain, and support Microsoft Identity Manager (MIM) solutions.
• Design and support MIM Synchronization Services, Management Agents, Workflows, Rules Extensions, Attribute Flows, and Metaverse configurations.
• Support identity lifecycle management, including provisioning and deprovisioning processes.
• Develop and maintain integrations between MIM, HR systems, Active Directory, and business applications.
• Create automation solutions and operational improvements using PowerShell and C#.
• Support platform upgrades, migrations, and operational activities.
• Produce technical documentation, support procedures, and operational standards.
• Collaborate with vendors and support partners to resolve technical issues and improve service delivery.

Required Skills & Experience

• Strong hands-on experience with Microsoft Identity Manager (MIM).
• Extensive experience with:
• MIM Synchronization Service
• Management Agents
• Metaverse Design
• Attribute Flows
• Workflows
• Rules Extensions
• Strong development experience in C#/.NET, including MIM Rules Extensions and custom identity solutions.
• Advanced PowerShell scripting and automation experience.
• Experience developing and supporting identity integrations, APIs, and connectors.
• Strong understanding of identity lifecycle management, provisioning, and deprovisioning processes.
• Strong knowledge of Active Directory and related identity technologies.
• Experience troubleshooting complex identity platform issues.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication and stakeholder management abilities.

Desirable Skills

• Experience with Microsoft Entra ID (Azure AD).
• Knowledge of RBAC, Access Governance, and Identity Governance practices.
• Experience supporting identity modernization, migration, or transformation programs.
• Experience working within hybrid identity environments.

#UST

Microsoft Entra ID, Microsoft Identity Manager, Active Directory, Identity Governance