Director Quality Program Management

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of the Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

The Director of Quality Program Management (QPM)is a leader whobelieves instrong partnershipsandprovides strategic leadership and enterprise-wide oversight of the QPM organization, ensuring that quality is embedded as a foundational discipline across all Blue Origin programs, business units, and manufacturing sites. This leaderestablishes standardsbetween engineering, operations, supply chain, and executive leadership - translating quality data into strategic action and driving a culture of continuous improvement, accountability, and mission assurance acrossall Blue Originprograms.In this role, you will lead theQuality Program Managementteamof individual contributors. You will set the vision, drive continuous improvement, and partner with your cross-functional leadersacrossBlue Origin.Youwill have a passion for solving sophisticated problems and providing operable solutions; responsibly take initiative under minimal direction; and be adaptable as you will work on a variety of applications and systems. We are looking for an individual that can implement innovative quality management system solutions, supporting accelerated manufacturing production, innovative technology and research activities, as well as efficient, predictable production capable solutions that will support space manufacturing & launch. This position will fall under the Sr. Director of Quality Assurance and directly impact the history of space exploration. It will require dedication and detailed attention towards excelling safe and reusable space flight.

This role is part of the Safety, Quality, and Mission Assurance team, which focuses on monitoring and assessing processes that guide Blue Origin design, manufacture, and operations, ensuring system safety engineering, environmental health and safety, product integrity, and continuous improvement processes serve the Blue Origin Mission and Vision.

Responsibilities:

• Directly manage and develop a team of QPMs embedded across New Glenn, Engines,Lunar Permanence,and emerging programs; defineand manage aQPM competency model and career architecture - establishing clear expectations, skills, and growth criteria within the quality organization, creating a transparent and motivating career path within the function; champion a high-performance culture grounded in technical rigorandownership;ensure QPMs are fluent in data-driven quality methods and are using AI/analytics as a core part of their program engagement model

• DriveBusiness Unit engagement and maintain strategic partnerships by servingas the senior quality interface to Business Unit leaders, Program Directors,Customers,and Chief Engineers; drivingearlyand activequality involvement inthe gated review process; champion the use of structured quality planning tools (APQP, FMEA); owning quality input into the integrated master schedules, including defined quality hold points and integrated corrective action effectivities; represent the Quality function in executive program and milestone reviews

• DriveStandards of Quality as a cultural improvement, partnering with site quality leadership and technical business partners on 'level of entry' data quality standards, including NC disposition and corrective action effectiveness; establish and improve automated data quality performance criteria and hold accountable to improvement and maturity measures

• Champion transition from reactive quality management to predictive risk identification, leveraging data analytics and artificial intelligence to identify early predictors of adverse trends; define and own a suite of leading quality indicators that give program teams earlywarningsof quality risk; lead change management efforts associated with new quality systems, processes, and tools

• Partner with BUs, QMS leader and site quality leaders to ensure strong quality representation in interactions with government and commercial customers (ULA, NASA, DoD, Space Force) and certification bodies; ensure customer quality requirements are flowed down effectively and that QPMs are managing compliance proactively

• Collaborate with Supplier Quality on supply chain improvement strategy, correction to procurement processes, critical production partners, quality scorecards, and escape/quality concern resolution

• Partner with SQMA leadership to develop and drive Quality Culture improvements across programs and manufacturing / operations; champion design quality, technical rigor for risk-based prevention;leads/mentorsteams through robust RCCA when required
• Partner with site quality and mission assurance leaders to establish and drive a culture of robust program corrective action boards focused on strengthening RCCA rigor and effectiveness

• Recognize and celebrate quality excellence across the organization to reinforce desired behaviors and make quality a source of organizational pride

Qualifications:

• Minimum of a B.S.degree required.

• 10+ years' experience in quality, manufacturing, test, or operations field

• Past experience leading or working in quality management systems; familiarity with AS9100 or ISO9000 and/or related quality systems and programs

• Quality Assurance/Manufacturing experience indesign/development, production, and maintenance environments

• Strong experience in leadership, planning, and project management

Desired:

• 15+ years total work experience

• MBA Preferred

• Experience in aerospace, space launch, military or commercial aviation

• Blend of small/midsized firm and large firm experience, ability to maximum success using limited resources.

• Knowledge of design for inspection or testability

• Knowledge of metrology equipment

• Experience with matrix led organizations

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check
• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.