Transition Manager 5

Are you ready to make a significant impact on how a global enterprise operates? Join a leading organization that is constantly evolving and at the forefront of innovation. We are seeking a visionary individual to lead the human side of critical technology and process transformations within strategic sourcing and internal business operations. In this pivotal role, you will champion organizational readiness, drive user adoption, and craft compelling communications that empower employees across the business. Your expertise will directly influence the success of large-scale rollouts, ensuring seamless transitions and fostering a culture of adaptability and efficiency. This is an exciting opportunity to shape the future of internal processes, working with diverse teams and senior stakeholders to achieve widespread impact, and Aquent is proud to partner with them in this endeavor.

About the Role

As a key leader in organizational transformation, you will be instrumental in guiding employees through significant technological and operational shifts. You will be at the heart of ensuring that every change is met with readiness, understanding, and enthusiasm, ultimately contributing to the efficiency and success of global operations. This role offers the chance to lead high-impact initiatives, collaborate with diverse teams, and directly influence the strategic direction of internal processes.

Key Responsibilities

• Build and execute comprehensive transition and readiness plans, including detailed stakeholder analysis, impact assessments, and adoption measurement strategies.
• Identify and analyze affected user groups, clearly defining the changes for each, and meticulously preparing them ahead of go-live dates.
• Develop high-quality training content, practical job aids, and robust enablement materials in a consistent, reusable format.
• Construct polished, executive-ready presentations and status reports for senior leadership.
• Author clear, audience-appropriate communications tailored for employee, stakeholder, and leadership audiences.
• Monitor readiness progress, proactively escalate risks, and keep project leads informed of any adoption gaps.
• Coordinate user participation throughout testing cycles, including scheduling, providing clear instructions, and facilitating issue follow-up.
• Drive readiness initiatives for high-impact employee populations most affected by upcoming changes.
• Collaborate closely with managed service providers on the development and delivery of training materials.
• Take ownership of go-live readiness for each required global release.
• Produce and publish weekly communications to keep all stakeholders informed and engaged.

Required Qualifications

• Minimum of 10 years of experience in transition management, change management, or organizational readiness on enterprise-level programs.
• Demonstrated track record of successfully preparing large user populations for significant system or process changes, including global or multi-region rollouts.
• Exceptional communication skills, encompassing strong writing, editing, and the ability to craft audience-specific messaging.
• Excellent presentation skills with a design-oriented background, capable of producing polished, visually clear materials for executive audiences.
• Proven experience building training content and enablement programs from the ground up.
• Ability to work independently, establish structure in ambiguous environments, and operate effectively with limited direction.
• Comfortable partnering with senior stakeholders, external suppliers, and diverse cross-functional project teams.
• Experience with global rollouts across multiple regions and time zones.
• Bachelor's degree or equivalent professional experience.
• Change management certification such as Prosci or ADKAR is highly recommended.

Preferred Qualifications

• Familiarity with large-scale enterprise resource planning (ERP) systems.
• Previous experience with significant technology and regulatory changes within a similar organizational context.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-AJ1