Environmental Services Assistant III - 3p-11:30p Shift - Every Other Weekend - Wilmington

At ChristianaCare, we are committed to creating a safe, healing environment for our patients, visitors, and caregivers. We are seeking an experienced Environmental Services Assistant III to serve as a senior team member, trainer, mentor, and subject matter expert within our Environmental Services department.

In this role, you will support infection prevention, patient safety, regulatory readiness, and service excellence while helping develop and train team members across a variety of healthcare environments.

As an Environmental Services Assistant III, you will:

• Perform advanced environmental cleaning and disinfection duties throughout patient care, support, and public areas.
• Serve as a department resource for infection prevention, environmental safety, customer service, and regulatory compliance.
• Train, mentor, coach, and support new and existing Environmental Services caregivers.
• Provide classroom, hands-on, and on-the-job training related to cleaning procedures, equipment use, chemical safety, and departmental standards.
• Conduct competency validation, skills assessments, retraining, and ongoing coaching activities.
• Support quality audits, infection prevention initiatives, inspection readiness, patient experience programs, and regulatory surveys.
• Assist leadership in reinforcing department standards, best practices, and operational excellence.
• Respond to customer concerns and support service recovery efforts to enhance the patient and visitor experience.
• Identify and escalate environmental hazards, safety concerns, maintenance issues, equipment failures, and compliance risks.
• Maintain cleaning equipment, carts, supplies, storage areas, and workspaces in a clean and regulatory-ready condition.
• Serve as a resource during staffing challenges, special projects, emergencies, and department initiatives.

• Minimum of two years of Environmental Services, healthcare housekeeping, hospitality services, facilities support, or related experience.
• Demonstrated knowledge of environmental cleaning practices, infection prevention standards, and customer service principles.
• Ability to train, mentor, and coach team members.
• Ability to work independently and effectively in a fast-paced healthcare environment.
• Ability to utilize mobile technology and departmental software systems.
• Ability to lift, push, pull, and carry up to 40 pounds.

• High school diploma or equivalent work experience.
• Two years of housekeeping experience.
• Previous experience serving as a trainer, mentor, preceptor, lead worker, or subject matter expert in a healthcare or service environment.

Successful candidates will demonstrate:

• Strong knowledge of healthcare environmental cleaning and disinfection practices.
• Understanding of hospital-grade disinfectants, chemical safety procedures, Safety Data Sheets (SDS), and infection prevention standards.
• Excellent communication, customer service, and interpersonal skills.
• Ability to evaluate performance, reinforce standards, and support caregiver development.
• Sound judgment, attention to detail, and the ability to prioritize multiple responsibilities.
• Commitment to patient safety, quality, and regulatory compliance.

• Prolonged standing and walking throughout the shift.
• Ability to lift and/or carry up to 40 pounds.
• Frequent movement throughout patient care and operational areas.

• Exposure to healthcare environments where infectious diseases may be present.
• Required adherence to all infection prevention, safety, and personal protective equipment (PPE) protocols.

At ChristianaCare, you'll be part of a team that is dedicated to excellence, compassionate service, and improving the health of the communities we serve. Join us and help create a safe, clean, and healing environment for every patient, visitor, and caregiver.

Apply today to become an Environmental Services Assistant III and help advance patient safety, infection prevention, and service excellence throughout our organization.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/