Security Officer Guest Arrival Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Arrival Desk in Plano, TX, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the welcoming presence at a dynamic technology location, supporting access control, visitor management, and security-related communications. You will provide exceptional customer service, maintain awareness of activity at the front desk, and help address concerns with professionalism. Join a caring, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Serve as a front desk point of contact by greeting visitors, verifying access credentials, maintaining visitor records, and directing guests in accordance with site procedures.
• Monitor entry activity, access-control systems, and communications equipment, reporting unusual conditions or access concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and follow established escalation procedures.
• Maintain accurate daily activity logs, incident reports, and other required documentation.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.