Shop Clerk

Who We Are:

Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical, and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.

IPS defines world-class electric motor and generator repair and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.

Integrated Power Services (IPS) is seeking a Shop Clerk to support service center operations by coordinating shipping and receiving activities, maintaining warehouse organization and inventory accuracy, scheduling transportation and fleet activities, and ensuring repair jobs and customer equipment move efficiently through the service process. This position serves as a key communication link between customers, drivers, warehouse personnel, and service center operations while maintaining accurate records and supporting a safe, organized work environment.

Responsibilities and Expectations

• Receive repair jobs into the shop and verify equipment documentation.
• Inspect incoming equipment and materials for damage and accuracy.
• Receive, identify, store, and dispatch materials and equipment efficiently.
• Ensure accuracy of shipments, receipts, inventory transactions, and related records.
• Prepare repaired equipment and materials for customer delivery or shipment.
• Load, unload, move, and organize materials safely within the warehouse.
• Maintain accurate warehouse, inventory, and transportation records.
• Support inventory counts and material tracking activities.
• Serve as a point of contact for customers regarding deliveries, pickups, and shipment status.
• Coordinate daily dispatch schedules and assignments for drivers.
• Schedule customer deliveries, equipment pickups, and third-party transportation services.
• Communicate schedules, route changes, delays, and special instructions to drivers and customers.
• Track completed deliveries, pickups, and transportation paperwork.
• Coordinate maintenance scheduling and service requirements for company vehicles.
• Identify process improvement opportunities and recommend more efficient work practices.
• Maintain a clean, organized, and safe work environment.
• Follow all company policies, safety procedures, and PPE requirements.
• Report accidents, near misses, unsafe conditions, and equipment concerns promptly.
• Support overall service center operations and perform other duties as assigned.

Qualifications

• High school diploma or General Education Degree (GED) required.
• Previous experience in shipping and receiving, warehouse operations, dispatching, logistics, customer service, or related operational support preferred.
• Equivalent combinations of education, training, and experience may be considered.
• Ability to input, retrieve, and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Strong organizational and time management skills

Competencies

• Proven work experience in a clerical, warehouse, logistics, or operational support role.
• Ability to input, retrieve, and analyze data accurately.
• Strong organizational, multitasking, and time-management skills.
• Hands-on commitment to getting the job done and supporting team success.
• Excellent communication and interpersonal skills.
• Ability to work independently and make practical decisions in a fast-paced environment.
• Basic computer skills, including email, spreadsheets, data entry, and business software applications.
• Ability to read and comprehend instructions, correspondence, and operational documentation.
• Ability to perform basic mathematical calculations, including percentages, ratios, and measurements.
• Strong attention to detail and commitment to accuracy.
• Customer-focused approach to problem solving and communication.
• Ability to safely lift, move, and organize materials as required.

Benefits

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to successfully complete a pre-employment drug screen. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.