Onsite Infrastructure Support

Aquent Studios is looking for onsite Infrastructure Support to work at one of its top clients in the manufacturing/technology space.

About the Job

Infrastructure Support personnel:

- Is responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.

- Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.

- Provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.

- Delivers infrastructure technology for multi-functional business

- May have some interaction with functional business partners on tactical issues and limited contact with suppliers.

Skill Set Requirements

5+ years of experience required for the following skills set:

- Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes

- Experience in infrastructure and application domain functions

- Practical experience in monitoring and managing, event, change and incident management

- Must be able to perform and apply information analysis to resolve infrastructure problems.

- Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.

- Experience with working in a collaborative team environment

- Excellent verbal and written communication skills

- Flexible and able to support Oncall if needed , 24O7 work rotation as needed

NOTE: Candidates who just have basic support desk experience are not a good fit. They MUST have demonstrated experience with infrastructure support to be considered for this role.

NOTE: Hourly W2 role, no C2C please.

NOTE: Candidates must be able to work for any US-based employer. No sponsorship is available for this role.