Reclaim Specialist - Dallas TX

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Texas, Dallas
Sep 02, 2026
Our Opening and Your Responsibilities METTLER TOLEDO RECLAIM is a rapid-response product inspection service specializing in customized X-ray inspection solutions for food manufacturers across North America. Using industry-leading X-ray technology, advanced reporting tools, and highly trained personnel, we help customers quickly recover products, protect their brands, and maintain the highest food safety standards. As a Reclaim Specialist, you will lead and execute X-ray product re-inspection projects at customer facilities and METTLER TOLEDO locations throughout North America. Serving as the primary on-site representative, you will play a critical role in delivering successful product recovery solutions while ensuring food safety, quality, compliance, and customer satisfaction. This is a highly visible role that combines technical expertise, project leadership, customer interaction, and operational execution in a fast-paced environment. If you enjoy travel, problem-solving, and taking ownership of projects from start to finish, this is an exciting opportunity to make a direct impact. What you'll do Lead and execute X-ray re-inspection projects at customer sites and company facilities. Serve as the primary customer contact, providing professional communication and exceptional service throughout each project. Set up, validate, operate, and troubleshoot X-ray inspection systems and related equipment. Ensure inspections are completed accurately and in compliance with customer requirements, food safety standards, and company procedures. Coordinate and oversee temporary labor and customer-assigned personnel during project execution. Maintain accurate records, traceability documentation, validation reports, and project metrics. Monitor productivity, quality, and inspection effectiveness to ensure project goals are achieved. Manage product accountability, chain of custody, and proper handling of suspect and rejected materials. Communicate project updates, operational concerns, and customer needs to Operations Management. Support equipment maintenance, deployment readiness, logistics, shipping, and mobilization activities. Identify opportunities to improve operational efficiency, reporting accuracy, and customer satisfaction. Represent METTLER TOLEDO professionally during customer audits, project reviews, and on-site engagements. Travel extensively throughout North America to support customer projects. What Makes This Role Unique Lead mission-critical food safety and product recovery projects. Work with cutting-edge X-ray inspection technology. Enjoy a high level of autonomy and responsibility. Travel across North America and work directly with leading food manufacturers. Be part of a team dedicated to protecting consumer safety and customer brands. Additional Requirements Ability to travel extensively, including frequent overnight stays. Flexibility to work varying schedules, including early mornings, evenings, extended shifts, weekends, and overtime when needed to support customer projects. Commitment to safety, quality, accuracy, and exceptional customer service. What You Need to Succeed Ability to manage multiple priorities and adapt quickly in fast-paced production, warehouse, and customer environments. Strong computer skills, including Microsoft Office, Windows-based systems, data management tools, and cloud-based platforms. Self-motivated professional who can work independently with minimal supervision and a high degree of accountability. Strong communication and interpersonal skills, with the ability to build relationships at all levels of an organization. Customer-focused mindset with a commitment to delivering exceptional service and results. Proven leadership, team coordination, organizational, problem-solving, and decision-making skills. High attention to detail with a focus on accuracy, documentation, traceability, and compliance. Mechanical aptitude with the ability to troubleshoot equipment and operational issues; experience with X-ray inspection or related technologies is a plus. Demonstrated professionalism, integrity, adaptability, and commitment to continuous improvement. Ability to perform physical work, including standing, walking, bending, and lifting for extended periods. Post-secondary education in a technical, engineering, food science, manufacturing, operations, or related field preferred; equivalent combinations of education, training, and experience will be considered. Additional Requirements Ability to travel extensively, including frequent overnight stays. Flexibility to work varying schedules, including early mornings, evenings, extended shifts, weekends, and overtime when needed to support customer projects. Commitment to safety, quality, accuracy, and exceptional customer service. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, employee wellness programs, plus other perks and discounts Parental and caregiver leave policies All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighing A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.