Inside Mid-Market Client Manager

Key Responsibilities

• Own and manage a portfolio of acquisition Mid-Market customers, with accountability for acquiring new customers, growth, and overall account performance
• Develop and execute account plans focused on customer development, incremental revenue growth, and long-term value creation
• Own and sell the full Lenovo portfolio, including:
  • End point devices (IDG)
  • Datacenter & Infrastructure Solutions (ISG)
  • Solutions & Services (SSG)
• Drive Lenovo's strategic priorities with a strong focus on:
  Infrastructure and datacenter expansion
  Advanced and attached services growth
  Deal quality, profitability, and PTM discipline
• Execute a structured, consultative sales approach to understand customer needs, identify whitespace, and advance expansion opportunities
• Lead pricing, configuration, quoting, and negotiation activities while maintaining margin awareness
• Build and maintain trusted relationships with customer stakeholders, including IT leadership, procurement, finance, and business decision-makers
• Partner closely with internal teams (ISG, Services, Product, Finance) and external channel partners to deliver integrated, end-to-end solutions
• Maintain strong pipeline hygiene, forecast accuracy, and opportunity management cadence
• Proactively manage renewals, expansions, and lifecycle transitions to ensure customer continuity and satisfaction
• Effectively position Lenovo's differentiated value versus OEM and channel competitors