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Aging Services Specialist

Commonwealth Of Pennsylvania
$69,086.00 - $104,959.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
613 North Street (Show on map)
Jul 06, 2026
Salary

$69,086.00 - $104,959.00 Annually

Location

*Home Headquartered, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2026-52891-41010

Department

Department of Aging

Division

AN Ombdsmn Off

Opening Date

07/06/2026

Closing Date

7/19/2026 11:59 PM Eastern

Job Code

41010

Position Number

50347744

Union

Non Union

Bargaining Unit

F3

Pay Group

ST08

Bureau / Division Code

00102411

Bureau / Division

Ombudsman Office

Worksite Address

Home Headquartered

Contact Name

Tetyana Osenyak

Contact Email

tosenyak@pa.gov


THE POSITION

As an Aging Services Specialist with the Department of Aging, you will help shape training and support efforts for the Long-Term Care Ombudsman Program. This work allows you to make a positive difference for older adults by improving the tools and resources used statewide. Your role supports clear communication, quality services, and strong program outreach. Step into a position where your efforts help communities and strengthen care for seniors.



DESCRIPTION OF WORK

This position supports the statewide Long-Term Care Ombudsman Program through training coordination, program guidance, and communication efforts. The work helps ensure strong advocacy and services for older adults across Pennsylvania. As an Aging Services Specialist, you will perform the following duties:

* TRAINING SUPPORT: Coordinate and update training modules, conference materials, and statewide curriculum for the Ombudsman Program
* PROGRAM MONITORING: Track training activities, review program status, and process feedback for current and future sessions
* CURRICULUM DEVELOPMENT: Plan topics, identify speakers, and assist with organizing meetings and events for statewide training
* CERTIFICATION OVERSIGHT: Manage certification and recertification processes for local ombudsmen and volunteers
* PUBLIC MATERIALS: Help design educational materials and ensure content is prepared and posted for public use


Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
  • Travel across the Commonwealth to deliver training, attend meetings, and support local program needs
  • This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor's degree; or
  • An equivalent combination of experience and training.

Other Requirements:

  • This particular position also requires 2 years of experience as a local or regional Ombudsman Program representative
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


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