Quality Assurance Representative

The Electric Boat Design community is responsible for developing qualified candidates to produce 3D models and documents to support maintenance and construction of various classes of submarines. As a Quality Assurance Representative on our team, you will have a critical role in ensuring all products produced by our team meet or exceed established processes and standards set. You will find yourself in a fast-paced and collaborative environment while striving to improve first time quality, user understanding of tools/process, and increase individual accountability by ensuring oversight/feedback is timely.

For over 100 years, Electric Boat Design teams have played a key role in delivery of the advantage that protects our Sailors, our Families, and our Freedom. This is an opportunity to be part of the next chapter of our legacy.

Responsibilities of this position will include:

Develop/maintain annual Technical Product Quality (TPQ) Implementation and Audit plan, and ensure that methods are in place to capture and monitor quality of products
• Develop Quarterly and Monthly reports to cover status of department quality, and maintain these in a database for Objective Quality Evidence (OQE)
• Develop presentations to communicate TPQ Analysis and metrics
• Hold/attend regular meetings with all levels of management on all programs/platforms to report status of department TPQ
• Help to determine effectiveness of metrics, identify potential root causes, and implement necessary corrective actions through one-on-one interaction with 30 - 40 supervisors
• Ensure appropriate/comprehensive checking requirements are in place to ensure proper OQE is obtained
• Identify systemic quality gaps proactively, and work with leadership and design teams to correct any adverse trends
• Ensure processes and Stage/Gate criteria are being completed regularly and accurately
• Assist gathering/implementing Directorate Internal Assessment
• Work with cross-discipline teams to implement common quality assurance standards and conduct audits based on the standards set forth
• Ensure products meet or exceeds customer expectations

Required:

• High School diploma or equivalent
• 2+ years of experience directly working or in support of Design, Engineering, and/or Construction actives at Electric Boat

Preferred:

• Experience with Teamcenter/NX
• Lean Six Sigma and/or PMP certification
• Knowledge of quality management systems
• Experience with quality assurance, statistical analysts, and process mapping
• Experience with developing and maintaining a plans of action and milestones
• Previous experience working with technical documentation

• Self-motivate and performance driven individual with ability to work independently
• Efficiently identify and gather meaningful metrics from design products to support improvement quality
• Ability to troubleshoot technical and procedural problems to identify root cause
• Exceptional skills in communication, leadership, negotiation, critical thinking, and change management.
• Ability to manage projects in a collaborative environment while effectively deploying corrective actions
• Exceptional attention to detail, analytical skills, with the ability to read, understand and retain technical documentation
• High-level Proficiency with Microsoft Office Software - Word, Excel, PowerPoint, Outlook, Project and Access