Client Account Support Analyst

• Delivers professional activities in the Client Services job family.
• Responsible for providing client support in the areas of service, maintenance, and penetration.
• Responds to inquiries, solving problems, and ensuring client satisfaction with products and service.
• Coordinates with account manager to ensure needs are met and potential problems are averted.
• Keeps account manager informed of account status and opportunities for expanded business.
• May make on-site presentations to existing and prospective clients to educate and inform on products.
• Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
• Provides standard professional advice and creates initial reports/analyses for review.
• May provide guidance, coaching, and direction to more junior members of the team in Client Account Support.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.