Enterprise AI Specialist - Law, HR and Government & Community Relations Departments

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

Learn more at matson.com.

About the Role

We are seeking a highly motivated Enterprise AI Specialist to support the adoption, implementation, and optimization of AI tools and workflows across the Law, HR, Government & Community Relations departments. This role works closely with business leaders, technology teams, and end users to identify opportunities for AI-driven improvements, support implementation efforts, and help employees effectively leverage AI technologies in their daily work.

The ideal candidate combines strong business acumen, curiosity about emerging AI technologies, analytical thinking, and excellent communication skills. This position offers an opportunity to help shape how AI is used across the organization while building expertise in one of the fastest-growing areas of business transformation.

What you'll do:

AI Program Support

• Assist in the development and execution of enterprise AI initiatives.
• Support project planning, stakeholder coordination, and implementation activities.
• Track project milestones, risks, and outcomes across multiple AI initiatives.
• Help document best practices, processes, and lessons learned.

AI Opportunity Assessment

• Partner with business teams to understand workflows and identify opportunities for AI-enabled improvements.
• Conduct process analysis and gather requirements for potential AI use cases.
• Assist in evaluating the potential impact, feasibility, and business value of AI initiatives.
• Support pilot programs and proof-of-concept projects.

Employee Enablement

• Help drive adoption of AI tools such as ChatGPT, Copilot, Claude, enterprise search platforms, and workflow automation tools.
• Create user guides, training materials, and enablement resources.
• Provide support to employees learning to incorporate AI into their work.
• Gather user feedback and identify opportunities to improve the employee experience.

Operations & Process Improvement

• Analyze business processes and recommend opportunities for increased efficiency through automation and AI.
• Assist in documenting current and future-state workflows.
• Monitor key performance indicators and measure the impact of AI implementations.
• Support continuous improvement efforts across AI-enabled processes.

Reporting & Insights

• Collect and analyze data related to AI adoption, usage, and business impact.
• Prepare presentations, reports, and recommendations for stakeholders.
• Maintain dashboards and performance metrics.
• Communicate project updates and key findings to business partners.

You have these skills:

AI & Technology Knowledge

• Strong knowledge of Generative AI tools such as ChatGPT, Copilot, Claude, Gemini, or similar platforms.
• Understanding of AI use cases in business operations and productivity.
• Interest in emerging technologies and digital transformation.
• Experience with productivity software, collaboration tools, and data analysis.

And these qualifications:

• 2-5 years of experience in business operations, legal, HR, consulting, project coordination, technology, product support, business analysis, or a related field.
• Bachelor's degree - preferably in Computer Science, Engineering, Business, or related field.
• Experience working on cross-functional projects.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.

Extra credit if you have:

• Experience supporting HR, Law, Government & Community Relations, or other similar corporate support services departments
• Business process mapping and workflow analysis.
• Data analysis and reporting.
• Change management or training support.
• Presentation development and stakeholder communication.
• Experience supporting technology adoption initiatives.

The annual salary range is posted for this position in California. The salary offered will depend upon qualifications and other operational considerations.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#MI

Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.
View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.