Product Manager 5 - Contingent

Job Title: Product Manager 5

Location: Chandler AZ 85286 & Irving, TX & Charlotte, NC 28262 (hybrid)

Duration: 12+ months (Possibility of extension)

Pay range: $45- $61/hr.On W2

Job Description:

Acting as a product owner and a senior business analyst, you will support the execution of a strategic initiative designed to build a merchant service services, digital application. You will work closely with other product owners on the team to perform analysis, gather requirements, and help to design solutions in partnership with Technology teams. You will also support business readiness activities, such as partnering with communication and training teams to ensure our sales and operations teams are ready to support the backend processes from the digital application experience. You will also leverage project management skills to stay on task and ensure strong organization and delivery of expected results.

Day-to-day responsibilities:

• Participate in daily stand ups to understand planned activities for the day and week
• Work closely with the primary product owner assigned to this initiative to receive direction and support as needed to complete tasks
• Leverage copilot and other AI related tools to enhance and accelerate your work
• Collaborate with internal stakeholders, such as technology, sales, operations, risk, and other teams impacted by the project
• Identify use cases for user acceptance, testing, and business readiness deliverables
• Contribute to or help create PowerPoint slides to communicate the progress of the initiatives

Critical differentiators:

• End-to-end application funnel understanding (prospect apply decision onboard)
• Ability to simplify complex product/risk rules into customer-friendly flows
• Strong integration awareness (backend systems, APIs, enterprise services)
• Comfort balancing:

o Customer simplicity vs regulatory/compliance constraints

o Business goals vs technical feasibility

Must Haves:

Requirements & Analysis

• Requirements elicitation (workshops, interviews, discovery)
• Business process analysis & modeling
• Feature creation & acceptance criteria definition
• Gap analysis / impact analysis
• Data analysis & insight generation

Stakeholder & Communication Skills

• Cross-functional collaboration (Product, Tech, Risk, Ops, Design)
• Stakeholder alignment and expectation management
• Facilitation of working sessions / decision forums

Technical & Digital Fluency

• Understanding of APIs, integrations, and system architecture
• Familiarity with digital application flows (UI, backend, data capture)
• Experience with platforms and tools (Jira, Confluence, analytics tools)
• Basic data & reporting literacy

Customer Experience & Design Thinking

• UX/UI fundamentals and usability principles
• Journey mapping and funnel optimization (e.g., application flows)
• Accessibility and intuitive design mindset

Risk, Compliance & Governance

• Understanding of regulatory requirements (KYC, AML, etc.)
• Risk identification and mitigation
• Policy adherence (SDLC, controls, approvals)
• Audit readiness and documentation discipline

Leadership & Ownership

• Decision-making under ambiguity
• Prioritization trade-offs (scope vs. timeline vs. risk)
• Influencing without authority
• Accountability for outcomes (not just requirements)

Nice to Haves:

Product & Strategy Skills

• Product vision & strategy definition
• Roadmap planning & prioritization
• Value-based decision-making (ROI, MVP focus)
• Customer-centric thinking & journey mapping
• Market and competitive analysis

Data & Performance Management

• Metrics definition (conversion, drop-off, completion rate)
• KPI tracking and reporting
• Experimentation and data-driven decisions
• Post-launch performance optimization

Agile Product Execution - Basic familiarity is fine

• Backlog ownership & prioritization
• Sprint planning, grooming, and refinement
• Definition of Ready / Definition of Done
• Iteration planning & release coordination
• Agile frameworks (Scrum, Kanban, SAFe)

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.