Senior Business Process Analyst

ABOUT THE POSITION

The North America Direct-to-Consumer (DTC) team focuses on our outlet, brand, and employee stores within the US and Canada. From merchandising to retail marketing to retail operations (which includes the Retail Operations Process Excellence team), there is a highly collaborative team working "behind the scenes" to ensure our consumers have a positive experience in our stores.

The Senior Retail Operations Process Analyst for Columbia Sportswear is a part of the Retail Operations Process Excellence team and supports Direct-to-Consumer stores across North America with a blend of business and technical expertise. The Senior Retail Operations Process Analyst works with cross-functional partners to evaluate and improve tools and processes to drive operational efficiency, updates process and policy documentation, and communicates changes to impacted teams. The Senior Retail Operations Process Analyst partners with vendors, business, and technology teams to convey process changes and prioritize improvements within their function.

This position is responsible for managing and maintaining store supplies and expenses to drive store profitability. This role also drives improvement within the Retail Merchandising function to address process and technical opportunities as it relates to product master data, buying, allocation, and pricing within the Retail systems. The ideal candidate will have experience in vendor and inventory management and multi-channel retail buying, allocation, and price management experience. They will be a problem-solver who collaborates well with cross-functional partners, is able to manage several projects at the same time and can work autonomously to complete work.

HOWYOU'LLMAKE A DIFFERENCE

• Partners cross functionally to maintain a standard retail supply catalog. Performs analysis of fees and expenses and makes recommendations for improvement. Provides reporting and controls to drive accountability for supply expenses and inventory. Creates and manages purchase orders to support store needs. Sources and distributes supplies related to retail programs and contests as needed.

• Partners with merchant and pricing teams to identify and implement process opportunities. Collaborates with Retail technology team on technical opportunities, prioritizes needed technological enhancements, and participates in User Acceptance Testing.

• Effectively manages day-to-day activities, to accomplish related team goals and makes recommendations to achieve business results; influences cross functional teams to resolve operational and technical problems.

• Identifies operational opportunities within functional area and works across functions to develop solutions that drive improvement; facilitate workshops to determine value stream, develop project plans, and manage projects to completion.

• Contributes to the development of training and communication strategies to ensure adoption of processes, systems, and tools; engages with cross-functional partners and ensures awareness with all relevant teams and stakeholders.

• Maintains policies and procedure documentation that guide day-to-day store operations and partners with retail leadership to standardize and drive process execution in-stores.

YOU ARE

• Super organized, able to manage multiple projects at a time successfully.

• A rapport builder, exercising strong interpersonal skills and the ability to establish and maintain excellent working relationships across the organization.

• Passionate about the outdoors

YOUHAVE

• Bachelor's Degree in Business or Operations preferred

• 5+ years of experience in inventory and vendor management

• Experience managing small to medium sized projects

• Experience in retail buying, vendor management, inventory management, and/or multi-channel pricing management

• Thorough understanding of retail store operations and systems with expertise in one or more functional areas

• Proven examples of business-process improvement, analytical, critical-thinker

• Strategic thinker with strong problem solving skills

• Experience working with cross-functional teams to achieve result

• Strong organizational skills with high attention to detail

• Strong written and verbal communication skills and strong presentation skills

• Ability to work autonomously to deliver results

• Expertise in Microsoft Office Suite (Excel, Word, Project, Power Point) required

• Experience working with supply vendors preferred

• Experience working with D365 F&O preferred

#LI-JC1

#Hybrid

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.