Academic Coordinator

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Student Affairs at the Gillings School of Global Public Health provides an array of services and resources to prospective, admitted and current students. We aim to enhance student development by providing a supportive and safe environment in which you can achieve academic, social and professional success.

We coordinate major schoolwide programs such as orientations, a student activities fair, a career and internship fair and professional development workshops. We work to recruit excellent students; coordinate diversity outreach programs to expose high school, undergraduate students and professionals to the field of public health; and offer career services for current students and recent alumni.

The Academic Coordinator is the primary point of contact for an assigned group of Gillings students. This individual supports each assigned student by guiding their educational planning and progress, connecting them with resources that will maximize student success, proactively identifying and helping remove barriers, and responding to all types of issues identified by the student or by faculty that could impede student progress. The Academic Coordinator uses a 'high touch' approach, maintaining a wide network of connections and collaborating flexibly with faculty and with other Academic Coordinators to ensure that each student's experience is maximized in a positive way. The Academic Coordinator is a key part of recruitment and admissions activities, working closely with faculty and with Enrollment Management staff to help attract and admit top students.

Master's or Bachelor's and 0-2 years' experience; or will accept a combination of related education and experience in substitution.

Essential Qualifications:
- Experience developing and delivering student services with direct impact on students' educational experiences.
- Higher education experience including work with students in the specific degree levels supported (bachelor's, master's and/or doctoral).
- Knowledge and experience delivering student advising and/or counseling services.
- Ability to master comprehensive subject matter expertise about multiple Gillings academic departments, programs and/or concentrations, including networks of faculty and their research interests.
- Strong organizational, analytical and problem-solving skills.
- Track record that demonstrates service orientation and passion for serving students.
- Demonstrated ability to manage high volume of requests and tasks efficiently, with high level of accuracy.
- Resilience; demonstrated ability to problem-solve, while maintaining a positive, solution-focused approach.
- High degree of professionalism and a demonstrated ability to maintain a high degree of confidentiality in sensitive situations.
- Ability to communicate effectively with a wide range of stakeholder groups, including multicultural competencies and experience working with diverse populations.
- Ability to ensure and apply compliance with university and external policies and regulations.

Preferred Qualifications:
- Master's degree in related area such as student affairs, education or counseling. Bachelor's degree with equivalent training or experience may be substituted.
- If position serves online student populations, experience understanding and helping overcome challenges experienced by online students.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.