Director of Diversion and Specialty Services

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Position Summary: The Director, Diversion and Specialty Services provides strategic, operational, and financial leadership for behavioral health diversion, specialty and family court, and forensic behavioral health services across Centerstone's Florida market. This position oversees assigned service lines through program managers and is responsible for program performance, financial stewardship, compliance, community partnerships, and the development and expansion of assigned service lines.

Essential Duties and Responsibilities:

Organize managers, staff, and program resources to provide quality services within the scope of program contracts and service expectations. Ensure continuity, coordination, and collaboration across assigned diversionary, specialty court, family court, and other related specialty programs. Communicate with internal and external partners to effectively meet the needs of justice-involved programs and support system collaboration across Centerstone's Florida market. Participate in community meetings, staffing, and other events promoting system collaboration and community behavioral health awareness. Serve as liaison with Program Managers; prepare contract and grant applications, review contracts, and advocate for funding, program, and outcome changes. Maintain quality assurance standards by preparing for audits, monitoring performance outcome measures, overseeing contracts, and providing input on budgets. Provide ongoing leadership, support, and oversight to managers to promote high quality services and strengthen supervisory effectiveness. Organize and conduct staff meetings and training as needed and appropriate. Perform administrative tasks including completing performance appraisals of direct reports, reviewing and revising policies and procedures, and supporting program compliance. Monitor documentation compliance and develop and implement procedures to improve operational and regulatory performance.

Supervisory Requirements: This position has supervisory responsibilities, which may include providing direction, training, coaching, and performance feedback in accordance with system policies.

Knowledge, Skills, and Abilities:

Highly motivated, self-directed, and able to provide strong leadership and oversight across multiple program areas. Ability to understand and manage program budgets, contracts, and performance expectations. Excellent writing and verbal communication skills for reporting, collaboration, and communication with community partners and stakeholders.

Minimum Qualifications:

Education: Master's degree in Social Work, Counseling, Psychology, Human Services, Business Administration, Healthcare Administration, or a related field from an accredited institution. A combination of education, training, and relevant experience may be considered in lieu of the stated minimum education, where permitted by regulation.

Experience: 7 years of progressively responsible experience in diversion, specialty court, family court, forensic, or related behavioral health program operations, including supervisory experience. 5 years of supervisory or management experience, preferably including oversight of multiple programs, sites, service lines, or managers. Demonstrated experience with operational oversight, including program performance, contracts, budgets, regulatory compliance, billing, and service delivery outcomes. Knowledge of adult community behavioral health systems, recovery-oriented services, intensive community support models, and community-based service coordination. Experience working with payers, documentation, utilization, and performance requirements in publicly funded or managed care environments.

Licenses and Certifications: Valid driver's license, acceptable driving record, and ability to travel between service locations as required.

Preferred Qualification: Licensed in the State of Florida as a Clinical Social Worker, Marriage and Family Therapist, or Mental Health Counselor per FS491 preferred. Knowledge of local mental health, substance use, education, juvenile justice, child welfare, court, and other community resources preferred. Experience with diversion, specialty court, family court, forensic, and other justice-involved programs is preferred

Physical and Work Environment Requirements:

Work is performed in an office, clinical, residential, and/or community-based environment depending on role and assignment. The position may involve routine use of office, clinical, or electronic systems and equipment. Duties may require prolonged periods of sitting, standing, walking, and working at a computer. Work hours may include evenings, weekends, holidays, or extended shifts based on program needs. This position is classified as sedentary work. Sedentary work involves exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Conditional Additions: Community / Travel-Based Work: Duties may require travel between locations or within the community, including transporting clients or attending off-site meetings. Clinical / Medical Environment Exposure: Work may involve exposure to medical or clinical environments, including potential contact with infectious materials, requiring adherence to safety and infection control protocols.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.