New

Assistant Outlets Manager

Omni Hotels & Resorts
55000-55000
United States, Florida, Fernandina Beach
39 Beach Lagoon Road (Show on map)
Jun 18, 2026
Omni Amelia Island Resort & Spa At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit. Overview: The Assistant Manager will provide proper training and supervision of all associates in the department. He/She will ensure prompt, courteous service and the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls. Responsibilities: * To consistently ensure the maximum guest satisfaction while dining in the restaurant. * Pre-meal meeting conducted with service staff on a daily basis. * Supervision of floor during operation. * Ensure that service personnel follow service protocol including steps of service. * Handle all complaints to the guests' satisfaction. * Make the staff weekly schedule. * Ensure Kitchen, stewarding and cashier staff are on duty as scheduled. * Ensure the side-stations are fully stocked with equipment. * Making sure the beverage machines are functioning properly. * Ensure station rotation in seating. * Assist in seating or service of guests as necessary. * Monitor productivity of service staff. * Monitor the quality and consistency of the food product. * Making sure special boards and/or descriptions posted accurately. * To be familiar with clients so that there is constant recognition of all repeat guests. * Review reservations on a daily basis and check against the VIP list from the front desk. * All special attention details handled properly. * Maintain the physical atmosphere and cleanliness of the restaurant. * Ensure the staff's uniforms and appearances meet specifications. * Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands. * Make sure all equipment in good condition and clean. * All lights and music adjusted appropriately for each meal period. * Constantly perform positive up-selling techniques with service staff. * Be familiar with all beverage-related procedures and equipment and assist the cashier when needed. * Know and adhere to all company policies and procedures. * Know emergency procedures and work to prevent accidents. * Be familiar with and enforce all policies related to liquor liability laws. * Perform any and all other duties assigned and/or required by management. Qualifications: * Previous Restaurant Manager Experience required * Flexible schedule including evenings, weekends, and holidays * Understanding of financial statements and labor productivity * Must have unexpired Food Handlers and TABC - or obtain upon hire. * Must be able to stand and walk for an extended period of time or for an entire shift. * Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. * Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. * Exposure to various cleaning chemicals. * Exposure to food items and beverages. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.