Service Plan Administrator

BeaconMedaes is looking for a full time Service Plan Administratorto join our team. This is a fantastic opportunity for someone who is a motivated self-starter and has a track record of delivering exceptional customer service.

Job Location: Rock Hill, SC or New Braunfels, Houston.

Roles and responsibilities will be focused on the following:

Under the general direction of the Service Coordinator Lead/Manager the incumbent is expected to assist in the daily and administrative routines.

• Maintain and renew service contracts in SAP for all regions
• Perform and monitor service contract invoicing
• Maintain service contract files in accordance with quality procedures
• Assist in reporting service contract information and performance to regional and corporate management
• Assist in integration of new service products into the service contract system
• Provide best possible support by developing, maintaining relationships with regional sales, service and support staff
• The incumbent is expected to take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
• Maintain new product information (i.e. extended warranty program literature for promoting aftermarket service products).
• Maintain confidentiality.

Perform other duties as assigned.

Experience

• Proven hands on experience with SAP
• Proven communication skills, both written and verbal
• Positive attitude, self-starter and capable of multi-tasking, managing projects and working effectively with colleagues
• High energy and willingness to provide high level of customer support

Education

• Two year college degree or equivalent experience.

Skills

• Proficiency in Microsoft Office/Excel/Word and PowerPoint
• Self-Directed/ Disciplined
• Team-Oriented
• Organized
• Positive Attitude and Service-Oriented
• Flexible to change
• High Level of Integrity

Here atBeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable - and innovation is a huge part of our lifeblood. Our brand promise, "Life is in the Details," represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient - and we aim to ensure that every solution we provide is up to the standards that we would want for them.

Further, we know that the longevity and success of BeaconMedaes would not be possible without our people - the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.

At BeaconMedaes we offer attractive benefits including:

* Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan

* Health insurance/ Dental insurance/ Vision insurance

* Paid time off

* Life & Disability insurance plans

* Various wellness programs

* Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.

* We offer education assistance after 1 year of employment

* Opportunities for professional development

* We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.

BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a disability. Please call the HR team at 803-817-5600 on a case-by-case basis.

#LI-Beacon

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Rock Hill, SC or New Braunfels, Houston.

Talent Acquisition Team: Geetika Tewari