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Protective Operations Specialist, Expert

PG&E
United States, California, Oakland
Jun 16, 2026

Requisition ID# 172974

Job Category: Business Operations / Strategy

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Support department and/or line of business system needs. Identify andimplement process and system improvements, manage communications,coordinate and deliver trainings for essential businessprocedures/processes, and drive development of new resources and tools.

Job Responsibilities

  • Use system and personnel resources to successfully address inquiries from internal business partners
  • Develop internal work procedures and initiate process improvements
  • Develop and manage trainings to enhance knowledge and job skills
  • Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
  • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
  • Research and data analysis; compile and prepare reports for upper management
  • Provide direction and coaching to other team members.
  • Participate on cross functional teams
  • May serve as a team lead
  • Manage communications
  • Liaison between various departments and cross functional teams
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
  • Qualifications

    Minimum:

  • Bachelors Degree in Business Administration or job-related discipline or equivalent experience
  • Job-related experience, 8 years
  • Desired:

  • Graduate Degree in job-related discipline or equivalent experience
  • Applied = 0

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