New

Academic Support Specialist

Mercer University
sick time
United States, Georgia, Atlanta
3001 Mercer University Drive (Show on map)
Jun 05, 2026
Academic Support Specialist Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The " My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Academic Support Specialist Department: Occupational Therapy College/Division: College Of Health Professions Primary Job Posting Location: Atlanta, GA 30341 Additional Job Posting Locations: (Other locations that this position could be based) Job Details: Mercer University is searching for an Academic Support Specialist for the College of Health Professions on the Atlanta, Georgia campus. Responsibilities: Under the direction of the Dean of the College of Health Professions and Program Director, the Academic Support Specialist is responsible for the Doctor of Occupational Therapy (OTD) Program's compliance with the Accreditation Council for Occupational Therapy Education's (ACOTE) clerical support requirements in Standard A.2.8. The Academic Support Specialist provides the Program Director, Coordinator of Academic Fieldwork, and Doctoral Capstone Coordinator with academic support. Responsibilities include independently performing administrative tasks such as preparing and analyzing materials related to the Program's operations, generating invoices, and preparing budget-related documents, as well as maintaining accurate databases and serving as a liaison to internal and external constituents. Additional support is provided for accreditation-related activities for the OTD Program. Qualifications: Two years of college coursework and one year of administrative support experience, to include working with databases and customer service, are required. In lieu of education, equivalent directly related experience will be considered. Knowledge/Skills/Abilities: Strong organizational and time management skills, with the ability to prioritize and manage multiple responsibilities. Ability to work independently with minimal supervision while collaborating effectively within a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create and manage documents, reports, presentations, and data. Knowledge of database and records management systems, including student information and tracking tools. Ability to use institutional and program-specific systems and applications (e.g., Canvas, Qualtrics, scheduling and calendar platforms). Effective written and verbal communication skills for interacting with students, faculty, staff, and external stakeholders. Ability to maintain professionalism and provide high-quality customer service in interactions with students and visitors. Demonstrated ability to maintain confidentiality and exercise discretion with sensitive information. Strong data management skills, including the ability to track, compile, analyze, and report information accurately. Ability to interpret and apply policies, procedures, and accreditation requirements. Ability to maintain accurate records and ensure data integrity. Ability to learn student information systems (e.g., Anthology, Canvas, Qualtrics). Background Check Contingencies: - Criminal History Required Document Attachments: - Resume - Cover letter - List of three professional references with contact information About Mercer University Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective-employees/ Scheduled Weekly Hours: 37.5 Job Family: Staff Clerical Non-exempt EEO Statement: EEO/Veteran/Disability To apply, visit https://merceruniversity.wd1.myworkdayjobs.com/en-US/external/job/Atlanta-GA--30341/Academic-Support-Specialist_27-029 jeid-e8016191b11e4946866d39756a519525