Security Officer Airport Customer Service

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Airport Security Officer Customer Service Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a busy government airport location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. In this dynamic role, you will support travelers and staff through clear communication, teamwork, and integrity while contributing to a caring, reliable, and innovative workplace.

Position Type: Part Time

Pay Rate: $19.23 / Hour with an hourly bonus of $4.30. Premium paid shall be based on the position actually worked by the employee.

Job Schedule:

Requirements:

20+ Years of Age
• Valid Drivers License
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a public transportation location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and communicate with site contacts and/or public agency personnel as needed.
• Conduct regular and random patrols throughout assigned areas, access points, terminal-adjacent spaces, and perimeter locations to help to deter unwanted activity and/or identify unusual conditions.
• Monitor authorized entry activity, observe pedestrian and vehicle traffic, and report suspicious behavior, unattended items, and/or policy violations according to site protocols.
• Complete routine reports and document incidents, patrol observations, and/or notable activity in accordance with Allied Universal standards and site requirements.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• The ability to lift more than 20 lbs is preferred.
• Customer service experience is preferred.
• Be at least 20 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.